Sharhan

Why does my laptop freeze when I play videos?

24 Jul 2010
24 Jul 2010 | |

I have quite an annoying problem here

First off, here’s my laptop specs :
a) Model : Acer Aspire 4520
b) CPU : AMD Turion 64 X2 TL-60 (2.0 GhZ)
c) RAM : 2Gb (1.75Gb usable)
d) Display : nVidia GeForce 7000M
e) OS : Windows 7 Home Premium v. 6.1.7600

The problem is that whenever I played any clips, be it from the hard disk or even from the CD/DVD, it suddenly hangs & sometimes the monitor goes blank!

FYI, most of the clips from the hard disk were converted using the FormatFactory program & I’m using the KMPlayer as my main media player.
I have no choice but to restart the Windows everytime this occurs.

Below are some of the approaches that I’ve taken since the problem cropped up :
a) Reinstalled the OS (clean install)
b) Reinstalled the display driver.
c) Downgraded the KMPlayer to an old version.
d) Scanned the system for possible spyware/malware/virus infection using both Avast! Free Antivirus & SUPERAntiSpyware Pro.
e) Bought & installed a notebook cooler (not the cheapo one..)

But unfortunately, it still persists & I’m running out of ideas on how to tackle this problem! What gives?

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