Shar asks:
I followed the reset instructions but it still claims to have low battery. It’s only a few month old. Any suggestions?
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have you tried the following steps
http://www.amazon.com/gp/help/customer/display.html?nodeId=200375470
How To Fix Your Kindle 2 When It Won’t Charge
http://www.eddieoneverything.com/how-to/how-to-fix-your-kindle-2-when-it-wont-charge.php
Have you actually tried charging it for a decent amount of time? The Kindle takes approximately 4-6 hours to be fully charged.