Why is my internet not working unless I restart?

seven 24 January 24, 2012
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I’m using Chrome, Windows 7, and from time to time my internet stops working. When that happens, I open Firefox and IE, but still no internet. It only starts working after I restart the computer.

The odd thing is that my mom uses a laptop, and she’s having the same exact problem. We recently had our cable provider install a new cable modem, but the problem still persists. I also reset the router, but to no avail. My Mom’s laptop also has Windows 7, McAfee Antivirus Plus, and we’re both sharing a router.

Does someone have any suggestions? Any help would be great!

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