Jan042013

Hw can I recover my Yahoo account if I don’t know the answer to the security question?

Rodgers Odipo asks:

My Yahoo account when I log in in it doesn’t accept the password. I tried several times and I have some emails that require to be replied to. I am requesting if there is a way I can open it without answering the secret questions, since I can’t remember them clearly. Please help me!

Thanks in advance!


Browser: Firefox 17
System: Windows
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7 Answers - Write an Answer

1 votes
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Ahmed Musani

January 4, 2013

There is one solution. Have you entered your alternate mail? If yes there is a option. if you use that option saying “recieve code”. if you select that they will send a code to your alternate mail so you can recover your account.
The recieve code option appers right below the security question page.

0 votes
Reply

ha14

January 4, 2013

Recover your Yahoo! ID or password using your alternate email address or security questions
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN2081

How to reactivate or recover a deleted Yahoo! ID or Yahoo! Mail account
http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2624&impressions=false

Fix Hacked Yahoo Account
http://moonrivers.com/?p=365
In case of a hacked account send a mail describing your problem to account-security-help@cc.yahoo-inc.com. If this doesn’t help, call Yahoo: 1-408-349-1572, or 866-562-7219 then press on #2 explain to a customer service person what happened. They will ask you to do certain things and then they compare your original info with the changed info. Within 24 hrs you should get your account back!

0 votes
Reply

Micheal

January 5, 2013

alternate email address can be helpful. and maybe you can also contact yahoo, if they reply you.

juvelyn

please help me,i forgot the secret quistion but i remember the password and and my yahoo id.can you help me?

April 1, 2013
0 votes
Reply

Junil Maharjan

January 6, 2013

If you have entered an alternate password then yahoo can send you an email through which you can change your password.

0 votes
Reply

Christine St Syr Griffin

January 6, 2013

Do you have a secondary email address or phone number on file? They will email or text you a reset code. If you dont which i did not at one point, i started trying different ways and found that if i logged in from yahoo with my gmail account, it worked both accounts were current at the time. Or just go to yahoo help and make them do it for you, its a pain to find tho i would try accessing with gmail first.
Good luck, christine

0 votes
Reply

Robert Gathuru Wainaina

January 8, 2013

My Yahoo account when I log in in it doesn’t accept the password. I tried several times and I have some emails that require to be replied to. I am requesting if there is a way I can open it without answering the secret questions, since I can’t remember them clearly. Please help me!

Thanks in advance!

ha14

What if I forgot my password and/or Yahoo! ID?
http://help.yahoo.com/l/uk/yahoo/mail/yahoomail/account/account-05.html;_ylt=AtB0XEOD31JHjLQQ92bzlg9pKSR4
Good news: You can get a new password, a reminder of your Yahoo! ID, or both, by visiting the Sign-In Problems page. You’ll need to supply some basic verification information, such as your birthday and the ZIP or postal code you provided when you registered.
Make sure to provide the same information you gave during registration or when you last updated your account. Without the correct verification information, you won’t be able to obtain a new password.

What problem are you having with your Yahoo! account?
https://edit.yahoo.com/forgotroot/

How do I change my password?
http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_CLASSIC&locale=en_US&id=SLN2035&impressions=false

I can’t access my Yahoo! Mail account
http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_CLASSIC&locale=en_US&id=SLN3808

What to do if you can’t recover your Yahoo! password because your secret questions have been locked
http://help.yahoo.com/kb/index?page=content&y=PROD_ACCT&locale=en_US&id=SLN2049

Using your mobile phone number for password recovery
http://help.yahoo.com/kb/index?page=content&y=PROD_ACCT&locale=en_US&id=SLN2694&impressions=true

Top Password and sign in articles for Yahoo! Account
http://help.yahoo.com/kb/index?page=topics&y=PROD_ACCT&locale=en_US&topics=TOP_PASSWD

call yahoo!

January 9, 2013
0 votes
Reply

jeremiah

January 22, 2013

i didn’t access my password on facebook account after i change it ! pls help me to recover my password ..

Thanks in advance !

susendeep dutta

You can recover your password from the below link -

http://www.facebook.com/recover/initiate

March 4, 2013

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