Nov032011

Why does my HP LaserJet 1320 printer not duplex print on Windows 7 64-bit?

Rick Lester asks:

HP 1320 will not duplex print on a Windows 7 64-bit operating system. Universal driver does not duplex, and I need to duplex.



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1 Answer -

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FIDELIS

November 3, 2011

Hello, what driver are you using for your printer?  The hp page does not have drivers for windows 7 64 bits.  You can use the driver for vista 64 either by itself or you could try using it in compatibility mode.  To use it in compatibility mode, try the following:
 
– download driver for your operating system.  (Vista 64 recommeded)
– navigate to folder where file was downloaded
– highlight and right click on file
– select properties
– right click on the compatibility tab
– select vista operating system with service pack
– under privilige level heading, make sure to mark Administrator
– click Apply and then ok
– try to check it works
 
You could also try to run the .exe program for your drivers as administrator.
– navigato to folder where file was downloaded
– right click on file
– select run as administrator
 
 
HP drivers page:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=410627&prodSeriesId=410622&prodTypeId=18972&swLang=8&taskId=135
 
In case you want to try doing it manually:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00230528&prodTypeId=18972&prodSeriesId=410622
 
To do it automatically:
http://h71036.www7.hp.com/hho/cache/608028-0-0-225-121.html
 
This link will show you all the help articles about duplex printing for your model:
http://h20000.www2.hp.com/bizsupport/site/search/r4_0/jsp/search.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=410622&tx=duplex%20printer%20on%20HP%20LaserJet%201320%20
 
Troubleshooting page for your printer:
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=110&prodTypeId=18972&prodSeriesId=410622