How do I recover my data after a Windows 8 update?

Terry B August 17, 2013
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In the last week or so I have lost about 2 to 3 months of data mainly documents and photos. Windows 8 seems to have updated and my data has disappeared and it has reverted to a previous setting.

I usually backup to an external drive but had not backed this lot up. Is there a way of recovering this data?

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  1. Terry B
    August 18, 2013 at 12:50 am

    Finally found the photos in another temp file I used explorer to open every file i thought could hold my files finally found them problem solved thank you all for your assistance.

    Terry

    • Hovsep A
      August 27, 2013 at 2:51 pm

      for other occasions if you don't the location of files try disk cataloguer like Disk Sorter
      http://www.disksorter.com/
      you can have categories and one of them containing pictures so easy to lacate.

  2. Terry B
    August 17, 2013 at 11:01 am

    I have found most of my files except a photo file these were found in a temp folder. So now all I need to do is find my photos.

    Terry

  3. Terry B
    August 17, 2013 at 9:50 am

    already tried that no good.

    Terry

  4. Terry B
    August 17, 2013 at 8:26 am

    Documents are stored in docs library photos stored in photo library videos stored in vid library.
    The only programmes used norton anti virus spybot.

    Terry

    • Jan F
      August 17, 2013 at 9:34 am

      Have you added any custom locations to the Libraries at some point? Maybe those locations have been removed and the files are simply not shown in the library.

      Also I suggest taking a look into the actual file system locations using the explorer ~ maybe the libraries are just not working correctly:
      C:UsersyournameMy Documents|Photos|Videos
      C:UsersPublicPublic Documents|Photos|Videos

  5. Hovsep A
    August 17, 2013 at 8:18 am

    Windows 8 update should not touch files only system files. but accidents can happen.
    Pandora file recovery
    http://www.pandorarecovery.com/

    data has disappeared and it has reverted to a previous setting??

  6. Jan F
    August 17, 2013 at 6:14 am

    If data was lost or deleted one can always try recovery software. Success depends mostly on how much the computer has been used in between ~ overwritten data cannot be recovered.
    http://www.makeuseof.com/pages/best-windows-software#recovery

    Having that said I am curious:
    Where was the data stored e.g. My Documents?
    What updates or software have you installed before noticing it went missing?
    Do you run any cleaning apps like CCleaner etc.?

    A Windows update should never touch user data!
    The only way I can think of it being responsible is that the data was stored in a temporary system location where it really doesn't belong in or maybe that the data is actually still where you saved it but the update changed/removed the link, menu item or whatnot which you used to access that location.

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