How can I troubleshoot why my VLC media player has been crashing recently?
Question by Kavi Divesh /
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Recently, my VLC media player has been crashing regularly and has not been responding. I use Windows 7.



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Answers (13)
  • susendeep dutta

    Firstly,use the latest version of VLC.Then check whether you enabled hardware acceleration or not.

  • Douglas Mutay

    Many problems with VLC are due to wrong settings or broken cache. You can solve these through deleting VLC's preferences and cache. From your start menu: All programs > VideoLAN > Reset VLC media player preferences and cache files.
    Or you can do it manually. Just open the explorer and type %APPDATA% into the address bar and hit enter. This should lead you to the AppData folder of your user. You will find a folder named vlc. Delete that folder and your done. This should fix your issue.

  • Réy Aétar

    reset vlc media player

  • Vaarish Misra

    it will be better if u re-install it ! Because all the setup files will be refreshed!

  • Junil Maharjan

    use a previous version of vlc

  • Alba Spam

    Try re-installing it; some of its files may have been deleted.

  • John Smith

    try using the portable version and see if it fix the issues.

  • ha14

    check windows event viewer for message

    Remove your VLC preferences, which are located in /Users//Library/Preferences/VLC and then see if the issue persists.

  • Vipul Jain

    You can try falling back to a previous version. Lately VLC has been playing with the Beta tag!

  • luis donis

    that for when viewing a movie? may be that the graphics card is failing out there.

    • Kavi Divesh

      yes when viewing movie on a cd format avi get this problem have a graphics card nevida geforce 7600 gs

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