How can I troubleshoot why my VLC media player has been crashing recently?

Kavi Divesh December 18, 2012
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Recently, my VLC media player has been crashing regularly and has not been responding. I use Windows 7.

  1. susendeep dutta
    December 19, 2012 at 4:44 pm

    Firstly,use the latest version of VLC.Then check whether you enabled hardware acceleration or not.

  2. Douglas Mutay
    December 19, 2012 at 10:52 am

    Many problems with VLC are due to wrong settings or broken cache. You can solve these through deleting VLC's preferences and cache. From your start menu: All programs > VideoLAN > Reset VLC media player preferences and cache files.
    Or you can do it manually. Just open the explorer and type %APPDATA% into the address bar and hit enter. This should lead you to the AppData folder of your user. You will find a folder named vlc. Delete that folder and your done. This should fix your issue.

    • ha14
      December 19, 2012 at 1:28 pm

      thats nice:)

      • Douglas Mutay
        December 19, 2012 at 2:31 pm

        Thanks :) I only hope it will help him as it did for me once.

  3. Réy Aétar
    December 19, 2012 at 8:48 am

    reset vlc media player

  4. Vaarish Misra
    December 19, 2012 at 7:41 am

    it will be better if u re-install it ! Because all the setup files will be refreshed!

  5. Junil Maharjan
    December 19, 2012 at 5:03 am

    use a previous version of vlc

  6. Alba Spam
    December 18, 2012 at 7:50 pm

    Try re-installing it; some of its files may have been deleted.

  7. John Smith
    December 18, 2012 at 7:48 pm

    try using the portable version and see if it fix the issues.

  8. ha14
    December 18, 2012 at 6:06 pm

    check windows event viewer for message

    Remove your VLC preferences, which are located in /Users//Library/Preferences/VLC and then see if the issue persists.

  9. Vipul Jain
    December 18, 2012 at 5:54 pm

    You can try falling back to a previous version. Lately VLC has been playing with the Beta tag!

  10. luis donis
    December 18, 2012 at 5:52 pm

    that for when viewing a movie? may be that the graphics card is failing out there.

    • Kavi Divesh
      December 20, 2012 at 7:45 am

      yes when viewing movie on a cd format avi get this problem have a graphics card nevida geforce 7600 gs

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