How can I run recovery on my Windows 8 laptop?

June 21, 2013
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I was online when my Dell Inspiron laptop changed to a blue screen with script “critical-process-died.” I tried shift+8 with no result and tried to hold down the power button, to no result. I also tried holding down F9 while re-starting with no result. I don’t know how to recover my laptop, it has the Windows 8 operating system. What can I do?

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  1. Tsf O
    August 28, 2013 at 6:15 pm

    If you have a windows 8 key you can download the windows 8 image from Microsoft and burn it to a DVD then use it as a repair disk. It would be much better than using a repair disk from another machine. here is the Microsoft link
    http://windows.microsoft.com/en-GB/windows-8/upgrade-product-key-only

  2. Mian S
    July 1, 2013 at 2:16 am

    If you have a recovery disk then you can recover from that disk, same goes for recovery image on your HDD else use Acronis True Image if you want to make a recovery image. Thanks :)

  3. Tina Sieber
    June 28, 2013 at 9:19 pm

    Also check out this article with detailed instructions on how to "recover" a Windows 8 installation: How To Restore, Refresh, or Reset Your Windows 8 Installation

  4. yudics
    June 23, 2013 at 1:12 am

    You can try to logon to safe mode by pressing F8 key, and then restore your system in the previous state, here is the guide how to restore Windows 8 : http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/

  5. susendeep dutta
    June 22, 2013 at 2:53 pm

    If you have recovery disc then use REFRESH feature Windows 8 which keeps the data intact while restoring the OS.

  6. ha14
    June 22, 2013 at 8:12 am

    Windows 8 Restoring From Dell Recovery Media
    http://www.youtube.com/watch?v=6v5ewszMtGQ

    request backup disk USA
    https://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?DoNotRedirect=y

    1) restart laptop & run Dell dianostics [Press F12]
    http://support.stacunited.com/?p=208

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