Dec012012

How can I remove the Servads virus forever?

Don asks:

I have been infected by the Servads virus and I have tried a number of different ad blockers to no avail. I have Norton CC cleaner and Spybot on the system.

Browser: Explorer 9
System: Windows 7
Tagged: best software, malware, remove virus, virus, virus scan

4 Answers - Write an Answer

0 votes

Jim Chambers

December 2, 2012

Backup your files and use uptodate Ccleaner to remove temp files. Turn off system protection and then scan HD in safe mode with uptodate Malwarebytes or Norton antivirus. Alternitively scan HD with a live CD with uptodate antivirus (available for download from major antivirus software websites). Delete found malware and reboot. Check for activity. If none, turn system protection back on. It might be easier to erase your HD and reload everything.

0 votes

ha14

December 2, 2012

2 Reset your Internet Explorer.
http://support.microsoft.com/kb/923737
3 Reset homepage.
4 Check the LAN settings of your browser.
Select “Obtain an IP address automatically” and “Obtain DNS server address automatically”.
5 Check your hosts file and remove any malicious entries. reset
http://support.microsoft.com/kb/972034
6 Check DNS (Domain Name Server) settings
7 Remove servads.com add-on from your web browsers.

adwcleaner
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml

Hijackthis softpedia
http://www.softpedia.com/get/Internet/Popup-Ad-Spyware-Blockers/HijackThis.shtml

boot to safe mode and scan pc witj clamwin, Malwarebytes’ Anti-Malware and superantispyware.