Phil Denley asks:
I have been upgraded to an Outlook account and I want my old Hotmail account back please.
24 Answers - Write an Answer
ha14
November 19, 2012Outlook.com – Don’t change your primary email address and how to revert back if you already did
Now what if you already changed your primary email to outlook.com, here is what you will do to get it back(it works for hotmail.com/.co.uk/live.com addresses but doesnt give you option of @msn.com etc). I have to add note here that its scary as hell and do it at your own risk.
i. If you have an old hotmail.com account and you are in uk or other country, at the page of id change it will give you only options for that country so if you are in uk it will give you option to revert back to yourname@hotmail.co.uk and not hotmail.com, so to get that go to edit personal setting of your account and change the country to US. Verify if you get your hotmail.com/live.com option by going to http://mail.live.com/?rru=renameaccount If its there close the page.
ii. Now If you changed your primary email address to outlook.com, your old email will be now an alias and any email sent to it will still be delivered to your inbox, so first you will have to remove that alias by going to
https://account.live.com/ManageAssocIds
iii. Then, you will go to following to change your email address back to yourname@hotmail.com
http://mail.live.com/?rru=renameaccount
iv. Once, you are back to your old hotmail account, your outlook.com alias will be now added to your account and any emails to that email address will still be delivered to your email inbox or any other folder you choose. This means you have also reserved your email address at outlook.com for yourself.
http://www.xerunetworks.com/2012/08/outlook-com-dont-change-your-primary-email-address-and-how-to-revert-back-if-you-already-did/
Douglas Mutay
November 20, 2012Your primary hotmail account is still there. Simply log in to your hotmail (our Outlook.com) . It will take you to the new outlook appearance. Go to setting (little ‘Gear’ next to your name, top left of your screen) and select “return to Hotmail”. It will revert to your old hotmail setting.
Thank you for the help
November 20, 2012You’re most welcome!
November 21, 2012YES! Thank you very much, DOUGLAS. I instantly hated the change hehe.
March 28, 2013my teenager who knows everything more than me about computers is very upset that his hotmail account disappeared and is now outlook. he said the ads are a horrible distraction unlike hotmail with no ads was.
March 29, 2013with a disability the ads are very distracting and annoying making email accounts difficult with all the extra activity on the screen. hotmail was good. why change a good thing. he is now researching what other email he can find that does not have ads on the screen, which means he will no longer be able to receive his emails attached to accounts he uses without redoing everything with a new email address for all of his accounts that he currently uses. there should be some sort of allowance for people who just cannot handle the horrid change. i myself deleted outlook from my computer as it is confusing and stole all of my emails right from the aol email box and downloaded them all to my computer. what good are they there when i use my email by phone right? no email was going to my phone just my computer. so no more outlook for me. it was a nightmare to set up. it was a nightmare even to get back to outlook and find my emails and even more so to try and figure out how to delete it. so glad it is gone. aol does have ads, spam, and hackers right into my emails, but it is better than outlook as at least it is very simple and easy to work. except for the hacker part. that is still a mystery to me as to why anyone would bother.
Have tried what you said in changing Outlook to Hot Mail, but mine does not have to make change over, any other suggest ?
April 1, 2013Outlook is the mail which is going to stay and Hotmail has been removed completely.So,it’s better to find alternatives if not happy.
April 30, 2013It doesn’t give me the option to change back to my old hotmail
May 17, 2013Gustavo Costa
November 20, 2012Did you mean the old appearance?
1) Enter in Hotmail site (it still works), write your username + hotmail and your password;
2) Go to Settings (icon of “gear”)
3) click in “Return to Hotmail”
Your appearance will be inverted. Be happy with the old appearance and enjoy it. I think the Outlook’s new appearance ugly and awful. I was very confused with the MSN chat.
MY EMAIL IS STILL HOTMAIL. THAT NEVER CHANGED. BUT MY WHOLE EMAIL IS OUTLOOK. I WAS NEVER, EVER, GIVEN THE OPTION TO EVEN TRY OUT OUTLOOK, CAUSE I DON’T LIKE OUTLOOK. I WENT TO THAT * AT THE TOP RIGHT. RIGHT CLICKED ON IT, AND THERE WAS NO OPTION TO RETURN BACK TO HOTMAIL. AFTER 15 YRS OF HOTMAIL AND LOVING IT, I’M REALLY THINKING OF CHANGING MY EMAIL TO SOMETHING ELSE.
March 7, 2013Use Left click rather than right click on that Gear icon….
March 7, 2013I tried this today, and there is no option to switch back. Is it gone or am I doing something wrong?
March 29, 2013No,now Outlook has been made permanent.You cannot switch back.
April 30, 2013Kenneth Thomas Stannage
November 24, 2012Cannot access my hotmail account, forgot password and been abroad for four months and have no answers to the questionnaire they are asking.
Visit the link below to recover your password -
http://go.microsoft.com/fwlink/p/?LinkID=238656
December 10, 2012waseem ahmad
November 26, 2012Do not like this new outlook.. How do I get back hotmail. Still have my old email account. Did not change anything just when I go to sign in to hotmail, Outlook comes up…HELP ANYONE!!!
Visit the link below for step by step procedure to switch back to Hotmail -
http://dottech.org/75517/how-to-downgrade-change-convert-from-outlook-com-back-to-hotmail/
December 10, 2012Eamon Mc Parland
December 6, 2012ive been upgraded to an outlook account and want my old hotmail account back please.
Follow the steps mentioned in the link below -
http://dottech.org/75517/how-to-downgrade-change-convert-from-outlook-com-back-to-hotmail/
December 10, 2012Rabia Saleem
December 13, 2012When i try to log in into my Hotmail account for access i received an error like that Microsoft Account does not exist. but i have my email address and i am using it last 12 years.
kindly provide me any suitable solution for recover my Hotmail account.
Thank you,
Try the link below -
https://account.live.com/acsr
If this doesn’t solves your issue,there might be attack on your account and the hacker might had deleted your account.Possible reason could be that you didn’t accessed your account for very long time so Microsoft might had deleted your account.
December 26, 2012Roshin idi
December 13, 2012This might help http://dottech.org/75517/how-to-downgrade-change-convert-from-outlook-com-back-to-hotmail/
khaalid sulub
December 22, 2012my old hotmail is blocked , i do not have code.plz help me?
Try to get your recovery code from the link below -
https://account.live.com/acsr
December 26, 2012Marie Carmelle Millien
December 23, 2012Someone told me that I can recover my hotmail account. If yes how to do so
If you visit the link below and provide your details,then Microsoft contacts you to your information of contact that you provide i.e. sends you recovery code to recover your account -
https://account.live.com/acsr
December 26, 2012Mohammad
December 25, 2012I have trying t get into my hotmail account, but I recently recive the followingmassage: “It looks like someone else might be using your account”. I tried to follow the help instructions but it does not work so far. can you help me please to get in back again?
Did the above solutions were helpful to you and did you tried it?
January 15, 2013Nicki G
January 13, 2013I haven’t used my hotmail account in 10+ years and do not remember the account info, but in order to retrieve another password I have to have my hotmail account that I used as an alternate emal address… how would I go about finding that?
It would be possible that your 10+years old account has been deleted by Microsoft as they don’t keep inactive accounts for such a long period of time.
January 15, 2013i cant log in my account for past one year and was use it for more than 10 years so any help. and i can log with it in facebook
February 4, 2013You can try to recover your account by following the recovery link below -
https://account.live.com/acsr
You need to provide the details it asks so that it would be helpful to recover your account.
February 5, 2013deeq
January 14, 2013i wanna getback my old hotmail acounty
To get back your account,visit the link below –
https://account.live.com/acsr
January 15, 2013Cathy Lawson
January 21, 2013DON’T LIKE THE OUTLOOK, HOW CAN i GET MY OLD HOTMAIL BACK???
To downgrade back to Hotmail,follow the instructions in the link below -
http://dottech.org/75517/how-to-downgrade-change-convert-from-outlook-com-back-to-hotmail/
January 27, 2013Jordyn Bushaw
January 29, 2013You cannot do this, the Outlook account is Microsoft’s “new generation” online mail service.
Jordyn Bushaw
January 29, 2013Actually, go to outlook.com and sign in, then at the top of the page click the gear and select “switch back to hotmail”
samer
January 30, 2013i cant access my hotmail account its been hacked or blocked and its very important to get it back please help
Firstly,try the below recovery link and then see whether your account has recovered or not -
https://account.live.com/acsr
February 5, 2013samer
January 30, 2013i forgot the secret question too
Avril Ashdown
February 10, 2013i HAVE BEEN TRYING TO RETRIEVE ALL MY EMAILS AND CONTACTS FOR THE PAST WEEK BUT MICROSOFT WILL NOT LET ME ACCESS THEM AT ALL AND ARE TELLING ME MY OLD HOTMAIL EMAIL ADDRESS AND PASSWORD ARE NOT VALID. MY EMAILS I NEED TO OPEN AS THERE IS SOME VERY URGENT MEDICAL DETAILS ON THERE AND ALSO THEY HAVE TAKEN AWAY ALL MY CONTACTS. I THINK THIS IS TERRIBLE AND YOU SHOULD STILL BE ABLE TO ACCESS ALL YOUIR PERSONAL DETAILS ETC. CAN SOMEONE GIVE ME SOME ADVICE AS TO WHAT I CAN DO ,,,,HELP
It seems that you had violated some of the terms you are unaware of.Just have a look at some of the possible reasons below -
http://www.makeuseof.com/tag/hotmail-account-blocked-here-is-how-to-fix-it/
Also,try to recover your account from the link below -
https://account.live.com/acsr
February 12, 2013idriz peca
February 11, 2013i need new security code plz
Try getting new codes from the link below -
https://account.live.com/acsr
March 18, 2013Ojongobi Daniel Ncha
February 15, 2013My Account is block for monre than one month now I can’t access my mails why.
You can see some reasons for possible blocking in the link below -
http://www.makeuseof.com/tag/hotmail-account-blocked-here-is-how-to-fix-it/
March 18, 2013James Hovey
February 21, 2013i would very much like to retrieve my old hotmail account . at present my account is
outlook , just changed over a few days ago , much prefer my other hotmail acount
tks
Microsoft recently started upgrading users to Outlook in phase wise manner.So,you can’t get back to Hotmail.
March 18, 2013sahro
February 24, 2013This Outlook is clumsy, ugly, dumbed down to the point parts do not work well. I just want to have my old hotmail. this is better compare to outlook. I don’t know why they removed swich part.means if someone doesn’t like outlook,they can’t go back hotmail. I just wanna have hotmail not this ugly one.
The moderators of Hotmail support site has been telling users that there is no way to go back.
March 18, 2013Shamsharizat Shamsudin
March 30, 2013I also have the same problem. Microsoft says that my account can’t be use with Outlook.com since it’s an old account. I am so worried that I can’t get access to it anymore. Hope someone can help me out. Thank you.