How can I fix the keyboard on my Acer Aspire laptop not work?

lasar selan April 10, 2013
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My laptop in an Acer Aspire 4738. Some of its keyboard doesn’t work.

When I connect an external USB keyboard, its “shift” key changes to backspace. At first, I thought it was a corruption in my Windows 7, so I reinstalled it using Linux, but it still didn’t work. Because of frustration, I changed it again into Windows 7.

I am so stressed. Please help me! Thank you in advance for your answer and help!

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  1. psn
    August 29, 2013 at 4:25 pm

    Fn + F11 worked! Thanks a lot

  2. Ramamoorthy
    April 11, 2013 at 7:18 am

    I too have same problem in my Acer Aspire Netbook .. but mine is the FN key is pressed .. So I can use only keys which does not have any special fucntions .. If I want to use special function key then I have to use press FN key then the key I want to use .. But the fun is the FN is enabled only for alphabets and numbers .. the Default Function keys (F1 F12) is working as asual ..!
    any help ..? How can I fix this ..? Using Windows 7

    • ha14
      April 11, 2013 at 7:14 pm

      have you tried to uninstall the driver and reboot then let windows to install the driver, you can also open the laptop disconnect the keyboard cable then reconnect?

    • Rama Moorthy
      April 12, 2013 at 5:49 am

      Will try !

    • Joshi
      July 8, 2013 at 8:36 am

      Press Fn + F11

  3. Chris Marcoe
    April 10, 2013 at 2:51 pm

    If you can't fix it with the above suggestions on the software side, I would think you will have to replace it.

  4. ha14
    April 10, 2013 at 10:43 am

    perhaps manufacturer fault

    How to Reset a Keyboard
    http://www.wikihow.com/Reset-a-Keyboard

    Remapping the Keyboard Layout in Windows XP, Vista, and 7
    http://vlaurie.com/computers2/Articles/remap-keyboard.htm

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