How can I fix my display driver that is causing blue screen errors in Windows 7?

justin jacob June 7, 2013
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I had a Dell Optiplex 760 system and recently re-installed Windows 7 on it. After some days it’s suddenly getting blue screens. I tried to search the display driver and found from this site.

http://spidersoft.in/Drivers/Graphics-Board/INTEL/Dell-Optiplex-7-Intel-Display_230.html

After installing this driver, system perfectly working some more days, but yesterday onward it’s still get blue screens. Please help me to solve this issue!

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  1. Donald S
    June 12, 2013 at 2:40 pm

    You can open the properties box for the video and try updating or rolling back the driver. You can also go to "device manager" and uninstall the device and then click on "check for hardware changes" and let it auto install it again and see if it works.Just make sure you do not choose "delete from computer" you want to keep the drivers and the such and if that does not work you can find out what video card you have installed and go to the manufacturers website and download the drivers for it.

  2. Mangesh
    June 10, 2013 at 10:40 am

    Try to roll back drivers or Try to boot in "Last know good configuration"

  3. Bryan T
    June 8, 2013 at 11:19 pm

    Check your RAM first, faulty RAM is a common cause for blue screens
    1) Go to http://www.memtest.org/ and download/burn one of the bootable ISO's
    2) If you get errors, remove RAM and test again using 1 stick in only 1 slot, then try the other sticks in the same slot, then try another slot. (You want to test individually to see which stick of RAM is faulty or if a slot has gone bad)
    3) If you get past stage 8 without errors, your RAM is likely good.

    For any system drivers, ALWAYS go to the manufacturer's website (in your case, Dell -> Support), locate your specific model, and download the drivers you need.

  4. Rakesh Mishra
    June 8, 2013 at 9:09 am

    i have seen a video on youtube it might help you so you can check it out

  5. Muhammad Tariq
    June 8, 2013 at 6:07 am

    run pc on save mode by pressing F8 on startup of window when black screen or dos type screen appear and enter on save mode option then uninstall a driver or update it

  6. Leland Whitlock
    June 8, 2013 at 4:31 am

    My comments below assume you get the blue screen on bootup if not you can probably just follow the advice above to find out why the error occurred. You will still need to find a new driver to fix the ailing driver to solve the problem.

    First you need to boot to Safe Mode with Networking if you want to be able to look anything up while working. Next, I would uninstall the driver and reboot to allow Windows to use the basic display driver where you can then find the driver for your card. Once you download the driver from the manufacturers web site install it and reboot. If all is well you will be good to go. If not you might have to try an older driver until you find the correct driver for your system. Most the time the newest is best but not always. Good luck.

  7. Bruce Epper
    June 8, 2013 at 12:47 am

    Go to the Dell Support page for your machine, select the appropriate version of Win7 from the dropdown list (32-bit or 64-bit) under the Drivers tab, download and install the video drivers from here. Using the vendor's site is ALWAYS the best way to get drivers for your machine. Many other sites do not have the latest versions and some have tainted versions of the drivers.

  8. ha14
    June 7, 2013 at 9:06 pm

    who crashed
    http://www.resplendence.com/whocrashed
    try the free version after blue screen to see what is causing this

    How To Analyze A Windows Blue Screen Of Death With WhoCrashed
    http://www.makeuseof.com/tag/whocrashed-sheds-some-light-on-bsod-errors-windows/

    IntelĀ® Matrix Storage Manager
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProductID=2101&DwnldID=17882&lang=eng

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