Alan Trinder asks:
By far my favourite photo organiser software has been ACDSee. I have had versions Pro 4 to 6, 6 being the latest version. For some reason I am now getting a crash with the error window ‘ACDSee will now close.’
I have asked ACDSee and done all they suggested with no success so the suggestion is (from them) that there is a conflict with Windows. Of course my Windows is kept up to date, so an update could have introduced something, but I would love to know if anyone can put a handle on this and give me a solution.
Browser: Chrome 24
System: Windows 7 ultimate
Tagged: crash, error message, fix software, software conflict, software issue, windows tips
System: Windows 7 ultimate
Tagged: crash, error message, fix software, software conflict, software issue, windows tips
3 Answers - Write an Answer
ha14
January 29, 2013Delete all *.cdx files located in the: “C:\Documents and Settings\yourusername\Local settings\Application Data\ACD Systems\Catalogs\80Pro\Default” folder
http://ozone.oscraps.com/forum/showthread.php?t=1468
Error message: “ACDSee has encountered an error and will now close”
https://acdsystems.desk.com/customer/en/portal/articles/538226-error-message-%22acdsee-has-encountered-an-error-and-will-now-close%22
try to run it as administrator?
check if the folders did not become read only..
try to rename the folders to something else and open ACDSEE….
Alan Wade
January 29, 2013“I have asked ACDSee and done all they suggested with no success”
What did ACDSee ask you to do?
Uninstall ACDSee with something like Revo.
Run CCleaner to clear out any un-necessary junk files left.
Run CCleaner reg cleaner to (hopefully) get rid of any remnents of ACDSee. Note you may need to run this twice.
Re-install and check.
Hi Alan
January 30, 2013I followed your solution (although I use Winoptimizer9 rather than CCleaner) and so far it is looking good. I would like to see this for a day or so but so far so good.
Thanks for the follow-up Alan. Here’s hoping
January 30, 2013Alan Trinder
February 6, 2013Hi all, I eventually removes all(?) traces of ACDSee then reinstalled seems to be ok so I will mark this resolved. Many thanks for all of the help, really pointed me in the right direction and couldn’t have sorted it without the comments, Ta.