How can I fix a freezing Windows 8 computer?

yenduri sai siva krishna June 13, 2013
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My PC is getting stuck every day, almost three to four times a day. My PC is freezing up and not working. Even mouse pointer also not moving. Whenever it is freezing up I’m restarting the PC.

So please suggest me some solution to resolve this issue!

My system Configuration is:
HDD: 500GB Seagate
Processor: i3 second generation2100
RAM: 4GB
Graphics card: MSI 8400 1GB
Motherboard: Intel 61Ww
Keyboard Logitech cardless

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  1. adrian mores
    June 25, 2013 at 2:09 am

    Open the CPU and clean all the dust, then boot then run chkdsk.
    After that, uninstall some programs that you won't need.
    Change your antivirus with something lightweight like ESET.
    Disable some startup programs that you think you can start manually.

  2. Ryan F
    June 15, 2013 at 2:19 pm

    Uninstall that trash! :)

  3. Jim Chambers
    June 14, 2013 at 2:26 am

    Use a utility that came with motherboard or check in Bios the CPU temperature. Slow speed and freezing may indicate an overheating problem. If so, clean heatsink and apply quality thermal compound after removing old stuff.

  4. DalSan M
    June 13, 2013 at 7:06 pm

    If you don't have it already, download and install http://www.ccleaner.com and run it. Go to tools and select Startup. Check the list of programs and disable the programs that do not need to start when you start your computer. If you don't know the name of the program, either Google search the name or don't touch it. You also should use CCleaner to clean your system of junk files.

    Alternatively, you can press the Windows button on your keyboard and the "R" button at the same time to bring up the Run command. Enter in "msconfig" and press enter in order to bring up the Windows Startup configuration program. You can disable all of the non-Microsoft/Windows startup items and restart the computer. Enable one startup item at a time until the system repeats your freezing issue, then go back and disable the startup item and keep going through the process for the rest of the startup items. If none of these help abd the other suggestions aren't helping either, try Windows Repair (All-in-one) from http://www.tweaking.com/content/page/windows_repair_all_in_one.html to see if that helps as well.

    You can also try IOBit Game Booster (also known as Turbo Boost in Advanced System Care) to disable some background services and see it helps the problem as well. This isn't a fix-all solution, but may give more clues as to what the issue may be if it helps.

    Also, which antivirus/AntiMalware software are you using? Are there any new programs that you installed right before this issue started happening? Try re-seating the memory in your computer (take the memory out and place them firmly back into place). If you have more than one stick of memory, try using one at a time to see if it helps; maybe you have a bad memory stick that needs replacing. Try updating Windows and all drivers to see if it helps (go to the manufacturer's websites to get the drivers first because it is safer to do this than with software to find updated drivers). If not, use SlimDrivers as an alternative https://www.slimwareutilities.com/slimdrivers.php I have used this program on several systems without issue, but does not guarantee that it will not eventually cause any issue. It also does not always find the latest graphics drivers.

    If you have exhausted all of these suggestions and you still have the issues, let us know. There may be something we have overlooked since we do not have more information to go by.

  5. MdMontaser
    June 13, 2013 at 6:14 pm

    Better is to Update all of your If you have never defragmented your drivers yet, you better defragment. It helps to make your PC run faster.

    You can also use the software named Tuneup 2013.
    This helps the pc run faster. And It really solve almost ever problems.

    Thanks.

  6. Min Shum
    June 13, 2013 at 4:19 pm

    You may want to follow the directions outlined here first:

    http://support.microsoft.com/kb/2681286

    Next, if this does not fix the issue, put your PC in clean-boot mode as per this article:

    http://support.microsoft.com/kb/929135

    In clean boot, your computer will start without any thrid-party apps running in the background.

    Finally, if that fails too, try this:

    Perform System File Check (SFC), and then check if this fixes the issue.
    Follow the steps:
    a. Press “Windows Key + Q” to open Charms Bar.
    b. Type “cmd” without quotes in the search box.
    c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.
    d. Type “sfc /scannow” without quotes and hit enter.

  7. Harshit J
    June 13, 2013 at 11:08 am

    Perform a virus scan firstly. Then, uninstall useless software. Then update windows and all your software. If you recently installed a new device, try uninstalling its driver and downloading a newer version from it's manufacturer's site. Try running a memory scan to check if RAM is faulty. Try doing an sfc scan and system restore as told by susendeep dutta.

  8. ha14
    June 13, 2013 at 11:06 am

    have you done anything so that the problems started?

    you can refresh or reset windows 8

    How To Resolve Windows 8 Boot Issues
    http://www.makeuseof.com/tag/how-to-resolve-windows-8-boot-issues/
    scroll down to Fix Other Problems

    How To Repair Windows 8 Using The Refresh and Reset Feature
    http://www.maketecheasier.com/repair-windows-8-with-refresh-and-reset/2013/01/29

  9. susendeep dutta
    June 13, 2013 at 10:53 am

    There can be various reasons for freezing.

    Firstly,update everything you can - drivers(graphics card,chipset),softwares,antivirus etc.

    then,perform System File Check by opening Command Prompt as an Administrator(go to start,search for cmd and right click on it and click on run as administrator) and then type -

    sfc /scannow

    If it doesn't works then perform system restore.

    Other measures you can take

    • yenduri sai siva krishna
      June 13, 2013 at 4:58 pm

      Previously I used WINDOWS 7 and recently i installed windows 8 .
      At the time windows 7 also i used to face same problem(My pc is freezing nearly three to five times a day).
      Thanks for suggesting me with some instructions.But unfortunately My Problem is not at all solved.
      still its getting freeze.
      Please suggest me some best antivirus for windows8,and how to update the chipset . Because i heard that updating chipset may lead to system failure.and some other methods to resolve this issue.

    • yenduri sai siva krishna
      June 13, 2013 at 6:08 pm

      I have done what you have said,but still it is freezing up.Almost all three to five times a day.i had run the intel update utiliy but it show these...
      ************************************************
      Intel Chip set Software Installation Utility (Chipset INF)
      Product Detected :
      Current Version Installed :
      This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>
      **************************************************
      Wireless Networking (WiFi) also same as above
      **************************************************
      INTEL PROCESSOR IDENTIFICATION DETAILS are as below
      Expected Processor Frequency: 3.10 GHz
      Reported Processor Frequency: 1.59 GHz
      Expected System Bus Frequency: 100 MHz
      Reported System Bus Frequency: 100 MHz

    • susendeep dutta
      June 15, 2013 at 6:19 am

      Windows Antivirus which would be better for you is Avast.It's lightweight and easy to use.

      You could download latest chipset drivers for your system from the link below -

      https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=Intel%C2%AE+6+Series+Chipset+Boards&ProductProduct=Intel%C2%AE+Desktop+Board+DH61WW

      (be sure to download the latest only and not previously released ones.)

      Rest is what you can do is to clean all the components thoroughly.

    • null
      June 15, 2013 at 5:42 pm

      I can say that my problem is partially resolved.....But freezing count reduced to 5 to (2 or 3) a day....

    • susendeep dutta
      June 18, 2013 at 11:04 am

      You can try to reduce the occurrence of freezing more by using lightweight softwares i.e. which uses less system resources(RAM,HDD,processor usage).

      Since,you use professional grade software which can be demanding on resources,it would be better to use only one software at a time and using only those which you are going to use at that time.

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