Oct222012

Why does my Hotmail account sometimes log me out?

Michelle Norton asks:

I have the hotmail app on my android..I have 2 hotmail accounts stored on it. However, several times a day my primary hotmail account logs me out and I get a notification that I am required to re-enter my password. It does not do that with my secondary hotmail account. What gives?


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7 Answers -

0 votes

Boni Oloff

October 22, 2012

I think you must check the remember password when you add the account, try to delete that account and add it again.

0 votes

Dimal Chandrasiri

October 22, 2012

I think your session might have timed out. if you don’t tic keep you loged in feature, there will be a session and after a certain time it will expire.

0 votes

Ahmed Khalil

October 22, 2012

i think it is a security setting you may made in that account make it log out after some time try to check its setting comparing to the other one

0 votes

Declan Lopez

October 23, 2012

if you are inactive on you account it will usually require you to login again as a security precaution

0 votes

Caroline West

October 24, 2012

All it is it’s a security measure by Hotmail. It happens to me if I leave the account open, go away for a bit, come back and Hotmail asks me to login again. It happens with Yahoo also. Seriously, other than it is a pain, it isn’t anything serious. And as it’s your Primary account, Hotmail is just giving you better, but annoying!, security.

0 votes

Alex Perkins

October 24, 2012

Maybe its to make sure if you forget your phone somewhere that someone can’t read all your mail but they can send you an email to say they have your phone.

0 votes

Tom Hughes

December 28, 2012

Since loading Norton 360 my Notepad I have lost access to both Hotmail and facebook. can anyone help?

susendeep dutta

Check to see whether Norton 360 has blocked access to Hotmail and Facebook or not.

January 15, 2013