Why won’t Hekasoft Backup & Restore install?

Suvrojit Mondal August 28, 2012
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As per recommendation of Makeuseof.com I tried to download the backup & restore software from the Hekasoft.it website (http://www.makeuseof.com/dir/hekasoft-backup-restore-easily-create-backups-browser-profiles/).

But even after twice or thrice downloads by different methods the software refuses to install. After the file has been downloaded it has no propriety icon just a standard window one, & upon clicking it only shows a command-line box & disappears in a fraction of a second. Before you ask I have all the .NET frameworks installed right upto 4.5. Is anyone facing the same problem because I really need this software because whenever I open a browser it evidently fills up with a multitude of tabs which I work on.

Please help on this issue.

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  1. Hekasoft
    August 30, 2012 at 7:44 am

    Hi Suvrojit Mondal,
    It's a problem with an download link (some mirror or external website doesn't have the new working link), try to download from this link:
    http://www.hekasoft.it/download.php?file=backup-restore.exe

    • Suvrojit Mondal
      August 30, 2012 at 5:50 pm

      With the aforementioned link I downloaded the file again & it works like a charm. Thanx for all the support you guys have shown...

  2. GrrGrrr
    August 29, 2012 at 2:15 pm

    downloaded and installed fine on XP.
    Check the below hashes for ur download
    MD5
    4a27566fb541939cc579671f9d72b62c
    SHA1
    77de380f1c003648d4583e439332658cb7a652b4
    CRC32
    770376f7

    use below to calculate hashes
    http://www.slavasoft.com/hashcalc/index.htm

  3. muotechguy
    August 29, 2012 at 11:50 am

    Possibly it needs to run with elevated privileges - right click, select RUN AS ADMINISTRATOR

  4. ha14
    August 29, 2012 at 7:36 am

    right click on Hekasoft Backup & Restore and choose troubleshoot compatibility

    if somehow Hekasoft Backup & Restore exe is corrupted then contact the author to repair the program

  5. ferdinan Sitohang
    August 29, 2012 at 3:52 am

    Try to install java runtime (jre) or jsdk, somehow it may be the cause.

  6. Tony Batty
    August 29, 2012 at 3:42 am

    Suvrojit, try disabling your Anti-Virus Program and Firewall, just for the installation purpose and see what will happen, if you successfully install it, there was your problem. The website does not have a help section.

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