Has anybody out there had a negative reaction to 24/7 Techies, especially trying to contact somebody in accounts or a position of authority concerning price of there services?
I have dealt with tech support,with mixed success, after taking control of my laptop to do a simple diagnostic. I was instructed that my computer had been hacked and to fix the error i had to pay AU$115. After paying I found out by going through my old banking reciepts that I had already paid up to October2013!
I am the first to admit that I am not tech savvy – that is why I used Techies 24/7 in first place, but to try and talk to someone in accounts has been less then satisfactory. I would appreciate any help from anyone who has been in the same predicament, or who can point me in the right direction.
Many thanks, John.