Why do I get the error “cannot connect to iTunes” in the Hayday game?

Edith Dudley October 26, 2014
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Every time I try to buy diamonds on my game Hayday it won’t let me. It’s says “cannot connect to iTunes”. It’s been doing this for a week. Can you please help me? Thanks Edith

  1. Jan F.
    October 26, 2014 at 2:41 pm

    Make sure you can connect to the iTunes store in general e.g. by opening the App Store or iTunes store.

    Make sure you have In-App purchases enabled:
    Settings > General > Restrictions
    If restrictions are off you should be fine.
    If restrictions are turned on make sure In-App purchases is enabled (allowed).

    Finally, make sure you have a valid payment method selected for your account.