How do I fix a ‘preferences corruption’ error in Chrome caused by Download Accelerator Plus?

Siddharth V February 26, 2014
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I am having 2 problems:

  1. On using CCleaner, when I open Chrome, it says preferences are corrupt and all settings/apps/extensions get removed.
  2. After displaying the corrupt preferences message, the wrench becomes orange coloured and on clicking it, I see “New Extension Added (Download Accelerator Plus)” even though I have uninstalled this extension.

Please help!

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  1. Susendeep D
    February 27, 2014 at 12:09 pm

    Follow the instructions listed in the below link -

    https://support.google.com/chrome/answer/142059?hl=en

    If you go to CCleaner under Applications tab and remove the tick mark on internet history under Google Chrome,then it might not give you such error.

  2. Hovsep A
    February 27, 2014 at 9:08 am

    do you have Download Accelerator Plus installed on pc?
    http://www.speedbit.com/dap-help/download-accelerator-remove-add-ons/

    From Chrome menu select Settings>Show Advanced Settings>Click ‘Reset Browser settings’.

    or
    1) Close Google Chrome
    2)Go to Run, and press: Copy Paste the: %LOCALAPPDATA%Google
    3) Right-click on the "Chrome" folder, and then click "Restore previous versions".
    4) Click to select a version, and then click "Restore...".
    5) A confirmation window will popup ("Are you sure you want to restore..."). Click Restore.
    6) Windows should then copy some files to restore Chrome, finishing with the message:
    "The folder has been successfully restored to the previous version."
    7) Click OK to close the message, then close the Properties and Explorer windows.
    8) Launch Google Chrome

    1) Un-install Chrome.
    2) Go to: C:UsersYour_AccountNameAppDataLocal
    3) Delete the Google or Chrome folder.
    4) Restart your computer, download a new chrome version, reinstall Chrome.