CarolT122 asks:
Every so often my RealTek HD Audio Manager application keeps popping up saying that I have plugged in a jack or a mic when I have not. At the same time, the mouse does not respond when this happens and then at times it seems that one of my external hard drives is disconnected. Sometimes it also says that I should use another USB port as I am using a slow USB port.
I’ve tried running Malwarebytes AntiMalware and also have Avast installed, but these do not detect anything. How do I go about fixing this as it’s extremely annoying.
Thank you so much for your help
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Hi
try to reinstal again
Remove the RealTek HD software Through control panel->add remove programs
When into Add Hardware manager in control panel
Let it find the RealTK stuff and install the drivers automatically
Reboot
(1). Go to Intel’s Desktop Boards troubleshooting page and launch the Audio Wizard.
Intel’s Desktop Boards troubleshooting page
http://www.intel.com/support/motherboards/desktop/sb/cs-020642.htm
1. Click Start > Control Panel > Add/Remove Programs.
2. Look for the following two items: Realtek High Definition Audio Driver and High Definition Audio driver Package.
3. If these items are listed in Add/Remove programs, remove them.
4. Restart Windows.
5. Download the latest audio driver for your PC.
6. Double-click the filename to extract the files.
7. Go to the folder where the files have been extracted and browse to the HDAQFExpsp2us folder or the MSHDQFEWin2K_XPus folder. (The name of this folder depends on your PC model.)
8. Double-click the file kb888111xpsp2.exe to install the High Definition Audio Driver Package.
9. Restart Windows.
10. Install the audio driver
thank you so much for your reply I will try all of this
Hey Carol,
Did you try the above suggestions? Did it fix the issue for you?
Aibek