How can I fix an Internet Explorer runtime error?

Hszephyr September 8, 2010
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Anyone know how to fix this on 64-bit Windows 7? “Runtime Error Program: C:\Program Files (x86)\Internet Explorer\IELowutil.exe”.

This didn’t start until I upgraded from Vista to 7.

  1. Hszephyr
    September 15, 2010 at 2:24 am

    Thanks all. For the record, I do use Firefox and Chrome, but as you know, IE is not something you can remove. The error occurs when I am not using IE, (as I usually don't anyway) but something is triggering this error. It is IE8.

    I'm going to try resetting the settings and if that doesn't work, the reinstall.

  2. Cassandra_IE_Team
    September 9, 2010 at 3:46 pm

    Hello Hszephyr,

    Make sure IE8 is set as your default browser. To do this:

    1.Open Internet Options by clicking the Start button, clicking Control Panel, clicking Network and Internet, and then clicking Internet Options.
    2.Click the Programs tab, and then click Make default.

    Next, I second arr0w's suggestion about resetting IE8 settings. This will delete all temp files, disables any add-ons, plug-ins, toolbars and also resets all changed settings to default. Keep in mind that you will need to reinstall any add-ins you like to use.

    If setting IE8 as your default browser and resetting IE8 settings does not fix the problem, you can try reinstalling IE8. Here's how to do it in Windows 7 - http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/812f2f4e-295c-47fc-b616-7bf5d4486907

    Hope this helps!

    Cheers,
    Cassandra
    IE Outreach Team

  3. arr0w
    September 9, 2010 at 4:18 am

    You can reset IE back to it's default settings, go to Tools>Internet Options>Advanced>reset button then restart IE. Or uninstall and reinstall IE, say for an XP system, go to Start>Control Panel>Add/Remove Programs> (left side) Add/Remove Windows Components> Unchceck IE on the list then Next then Finish. Then go back to Add/Remove Windows components, check IE back again, then Next then Finish then restart IE.

  4. Dalefan_01
    September 8, 2010 at 4:31 pm

    Firefox. screw Internet E-Horror

    • Aibek
      September 8, 2010 at 7:36 pm

      or use Chrome

    • Jean Chicoine
      September 10, 2010 at 3:05 pm

      Firefox, Opera or Chrome. Forget Internet Explorer, it's the lowest of the low as far as browsers are concerned.

  5. Tina
    September 8, 2010 at 4:12 pm

    How to fix it? Upgrade to Firefox or Chrome. ;)

    All jokes aside, according to Google, this is a known problem.
    I assume you are using Internet Explorer 8?

    Check out some of the following articles:
    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/07ffe1a6-acc2-403d-a31e-d472696602f7
    http://blogs.msdn.com/b/askie/archive/2009/03/12/what-does-ielowutil-exe-have-to-do-with-internet-explorer-8-0.aspx
    http://msdn.microsoft.com/en-us/library/cc848890.aspx

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