Why is my external hard drive not being detected?

March 31, 2014
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I have a 300 GB Transcend hard drive and my desktop computer has suddently stopped detecting it. I checked with other data cables and other computers. Still not detecting. How to open it?

  1. Rbrideaux
    April 2, 2014 at 11:57 am

    It's possible that the hard drive became faulty or one of it disks is corrupt. When I come across these scenarios, I often try to access it using another Operating System, like Linux, recover the data, then format it clean.

    If it's still under warranty, you can contact support for help.

    I highly recommend that you have a back up of back up with identical space, or you can use RAID 5 for hands off approach.

  2. Hovsep A
    March 31, 2014 at 10:53 am

    you can purchase identical 300 GB Transcend hard drive then transfer disk from the bad to good one. If it is under warranty contact the support.