Why does my external drive keep failing?

Anonymous August 21, 2014
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Please help me out. My external hard disk drive tends not to display and whenever I open disk management it keeps telling me to initialize the disk. I chose MBR but still it did not work. It keeps telling me “cyclical redundancy error”. It is a 500 GB Toshiba HDD. Please some one help me out.

  1. Hovsep A
    August 21, 2014 at 3:46 pm

    How to use the Windows Disk Error Checking feature on an external drive
    http://knowledge.seagate.com/articles/en_US/FAQ/184611en

    How do I test the Hard Drive on my computer?
    http://www.mytoshiba.com.au/support/items/faq/596

  2. Oron J
    August 21, 2014 at 3:25 pm

    A CRC error indicates a discrepency in the data, which could mean a fault in the disk (most likely) or a problem in the communication between the drive and the computer (unlikely, but possible). I suggest you test your drive on another computer. If the problem persists, the drive itself is at fault and you'll need to replace it, unfortunately. Check if it's still under warranty though - some drives come with surprisingly long warranties!