Why is an Excel 2010 file showing as blank on one PC, but not on another?

Anonymous July 21, 2014
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I am troubleshooting a problem with one single excel file on one single computer. This is a small business with a network to a internal storage device. The excel file is updated monthly with expenses. When trying to access it recently, it opens, but the page looks blank. The file lists 12.8 kb of content. If you insert a pic, it acts like it did, does not show the pic, and asks if you want to save your changes when closing the file. the file was able to be seen previously, and any other excel file opens normally. If this same file is sent to another computer in the company, it opens fine and can be seen. We have tried to open the source file saved on the network, and same results. This is office 2010 pro.

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  1. Jan F
    July 23, 2014 at 3:42 am

    Click into a cell which you know should have contents and take a look a the formula bar if the contents are shown there. Also try to print the document and see if the contents are shown in the print preview.

    try changing fonts, size, etc.
    try changing the default font of Excel
    http://office.microsoft.com/en-us/starter-help/change-the-default-font-in-excel-HP010342243.aspx
    also try making a copy of the Excel file then open it and do a select all (CTRL + A) and then Edit > Clear > Formats, if the content reappears than it's a formatting issue.