Why am I seeing errors when trying to update Windows 7 Ultimate?

Ayrie May 18, 2011
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I’ve got 3 important Windows 7 Ultimate updates failing to install for a couple of days. It says code 80070643. I have also tried different online help, but it didn’t work.

Any help, please?
Thanks in advance!!!

  1. Computer Tweaker
    June 1, 2011 at 8:53 pm

    Try this
    http://support.microsoft.com/kb/958052/en-us

    Also check if your drive is encrypted, if it is, then some updates may not be able to be installed.  Scan your computer for viruses, and check your windows installer service.  You could also try the windows update troubleshooter.

  2. FIDELIS
    June 1, 2011 at 12:50 pm

    Hello, there are other steps you can try.  Here they are:

    -- Download and run the net framework cleanup tools located on the following link:
    http://blogs.msdn.com/b/astebn...

    If the above did not work, try the following:

    -- open command prompt with administrator permissions.  To open command prompt with administrator permission do the following:
    *** click on start
    *** type cmd on search bar
    *** highlight command prompt on search results
    *** right click and select run as administrator

    -- when command prompt opens, execute these commands in the order given
    and once command is typed, make sure to press enter after each and every
    one of them:

    ** fsutil resource setautoreset true c:
    ** cd %windir%system32configtxr
    ** attrib -r -s -h *
    ** d. del * ** cd C:windowsSystem32SMIStoreMachine
    ** Attrib –a –h –s *.TM*
    ** Del *.TM*

    -- If even when you run command prompt with administrator permission
    you get errors, try running the last six commands above in safemode.  To
    enter safemode do the following:

    *** restart your computer
    *** as soon as it restarts keep pressing f8
    *** if you hit the f8 key at the right moment, computer will restart in safemode
    -- once you run the last six commands on safemode, restart computer in normal mode
    -- try running windows update

  3. FIDELIS
    June 1, 2011 at 12:47 pm

    Hello, there are other steps you can try.  Here they are:

    -- Download and run the net framework cleanup tools located on the following link:
    http://blogs.msdn.com/b/astebn...

    If the above did not work, try the following:

    -- open command prompt with administrator permissions.  To open command prompt with administrator permission do the following:
    *** click on start
    *** type cmd on search bar
    *** highlight command prompt on search results
    *** right click and select run as administrator

    --
    when command prompt opens, execute these commands in the order given
    and once command is typed, make sure to press enter after each and every
    one of them:

    ** fsutil resource setautoreset true c:** cd
    %windir%system32configtxr
    ** attrib -r -s -h *
    ** d. del * ** cd C:windowsSystem32SMIStoreMachine
    ** Attrib –a –h –s *.TM*
    ** Del *.TM*

    -- If even when you run command prompt with administrator permission
    you get errors, try running the last six commands above in safemode.  To
    enter safemode do the following:

    *** restart your computer
    *** as soon as
    it restarts keep pressing f8
    *** if you hit the f8 key at the right
    moment, computer will restart in safemode-- once you run the last six
    commands on safemode, restart computer in normal mode
    -- try running windows update

  4. FIDELIS
    June 1, 2011 at 12:46 pm

    Hello, there are other steps you can try.  Here they are:

    -- Download and run the net framework cleanup tools located on the following link:
    http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

    If the above did not work, try the following:

    -- open command prompt with administrator permissions.  To open command prompt with administrator permission do the following:
    *** click on start
    *** type cmd on search bar
    *** highlight command prompt on search results
    *** right click and select run as administrator

    -- when command prompt opens, execute these commands in the order given and once command is typed, make sure to press enter after each and every one of them:** fsutil resource setautoreset true c:** cd %windir%system32configtxr
    ** attrib -r -s -h *

    ** d. del * ** cd C:windowsSystem32SMIStoreMachine

    ** Attrib –a –h –s *.TM*
    ** Del *.TM*
    -- If even when you run command prompt with administrator permission you get errors, try running the last six commands above in safemode.  To enter safemode do the following:*** restart your computer*** as soon as it restarts keep pressing f8*** if you hit the f8 key at the right moment, computer will restart in safemode-- once you run the last six commands on safemode, restart computer in normal mode
    -- try running windows update

  5. Ayrie
    May 23, 2011 at 10:25 pm

    No,  no positive results by now
    But, I'm very pleased of everyone's help
    Thanks

  6. Tina
    May 22, 2011 at 5:00 pm

    Ayrie,

    were you able to update Windows following the advice provided here? Please let us know what worked for you or whether you need more help. Thank you!

  7. Anonymous
    May 19, 2011 at 12:36 pm

     try to repair wondows update
    Fix WU Utility v 1.0

    http://www.thewindowsclub.com/repair-fix-windows-updates-with-fix-wu-utility

    Go to run then type cmd then right click and launch as administrator then type on the cmd screen the following

    del /q "%SystemRoot%System32Catroot2Edb.log

    or go to control panel then to Troubleshooting the System And Security then Fix Problems with windows update and follow the procedure.

  8. FIDELIS
    May 19, 2011 at 12:24 am

    Hello, you might want to try the following link....that is if you have not tried it already:

    http://support.microsoft.com/kb/958052/en-us

    If the updates are related to the Microsoft Office suite try the following link:

    http://support.microsoft.com/kb/903772

    If the error is cause by the .net framework, you can try the following fix:

    http://support.microsoft.com/kb/KB976982

    Most times the sure fix is to uninstall the Office Suite and then reinstall it again...the downside of this is that you will have to install all the updates for office again.

    http://www.mydigitallife.info/windows-update-or-office-update-encounters-0x80070643-failed-update-error/

     

  9. Mike
    May 18, 2011 at 8:18 pm

    I assume that updating has always worked before so for now I will skip the part of checking all necessary services.

    Have you tried selecting only one update and install it? 
    Please do so, select one update (the endmost, last one) install it and restart your computer. If it succeeded you should be able to install the remaining updates without problems.

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