Why do all my emails go to the deleted folder in Hotmail?

Mindy January 15, 2012
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Recently, all my incoming emails are going to the deleted folder. I use Hotmail and have checked the filters, safe and blocked list. Can’t figure out what’s up.

  1. skip
    May 24, 2012 at 1:06 am

    having the exact same problem and cannot get anyone to fix or have knowledge of problem

    • Bruce Epper
      May 26, 2012 at 12:15 pm

      Are you using their webmail (web browser) interface or another email client? If you are using an email client, which one (Live Mail, Outlook, Outlook Express, Thunderbird, Eudora, etc)?

  2. FIDELIS
    January 16, 2012 at 2:03 am

    Hello, are you accessing hotmail online? or are you using windows live mail? or Outlook?  Have you by any chance set your hotmail to be forwarded/accessed by another account like gmail?  What is your operating system?

    You could try the following to see if same thing happens:

    -- download and install windows live mail
    -- once program is installed, open it
    -- click on down arrow in first tab of menu (blue blox with down arrow)
    -- click on options
    -- select email accounts
    -- click on Add
    -- click on Email Account and then next
    -- type your hotmail email address, password and user name
    -- Check mark Manually configure server settings
    -- click on next
    -- on server type, click on down arrow and select Windows Live Hotmail
    -- click on next

    To check if same thing happens, try the following:

    -- open windows live mail
    -- on Home tab, click on send/receive icon on top right hand
    -- check if your email still appears in deleted items

  3. Anonymous
    January 15, 2012 at 11:46 am

    in hotmail mail options unable the 'forward mail' option?

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