Jan152012

Why do all my emails go to the deleted folder in Hotmail?

Mindy asks:

Recently, all my incoming emails are going to the deleted folder. I use Hotmail and have checked the filters, safe and blocked list. Can’t figure out what’s up.


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  • FIDELIS January 16, 2012

    Hello, are you accessing hotmail online? or are you using windows live mail? or Outlook?  Have you by any chance set your hotmail to be forwarded/accessed by another account like gmail?  What is your operating system?

    You could try the following to see if same thing happens:

    – download and install windows live mail
    – once program is installed, open it
    – click on down arrow in first tab of menu (blue blox with down arrow)
    – click on options
    – select email accounts
    – click on Add
    – click on Email Account and then next
    – type your hotmail email address, password and user name
    – Check mark Manually configure server settings
    – click on next
    – on server type, click on down arrow and select Windows Live Hotmail
    – click on next

    To check if same thing happens, try the following:

    – open windows live mail
    – on Home tab, click on send/receive icon on top right hand
    – check if your email still appears in deleted items

  • Anonymous January 15, 2012

    in hotmail mail options unable the ‘forward mail’ option?

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