Feb012012

Why does After Effects CS4 crash?

Erlis Dhima asks:

I have this problem with After Effects CS4. It crashes!
After looking at different tutorials nothing used to work. So I thought that maybe someone here at MakeUseOf can help me.
Check the link below with the problem details(the link is a photo with details):

http://imageshack.us/f/694/aftereffectsproblem.png/


Browser: Firefox 10
System: Windows 7
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  • Erlis Dhima February 2, 2012

    Thanks guys!  I’ll check them as soon as I have time! Thanks! :D

    Reply
  • FIDELIS February 1, 2012

    Hello, you could try deleting/renaming the preferences files in After Effects.  To do so, try the following:

    – open After Effects
    – click on following keys ctrl+alt+shift when after effects is starting
    – once you do the above, it should give you the option of deleting preference files
    – restart After Effects

    You could also try navigating to After Effects folder and delete/rename the folder Prefs.  Keep in mind that it might be a hidden file

    http://www.adobepress.com/articles/article.asp?p=1325651&seqNum=6

    Reply
  • Anonymous February 1, 2012

    Troubleshoot OpenGL problems | After Effects CS4-CS5.5
    http://kb2.adobe.com/cps/405/kb405948.html

    Troubleshoot fonts | Photoshop CS5
    http://kb2.adobe.com/cps/843/cpsid_84363.html

    .Net Framework problems
    http://kb2.adobe.com/cps/403/kb403969.html

    reset the user preferences
    http://www.ehow.com/how_8747738_delete-preferences-after-effects.html

    did you tried to run in administative mode? 

     1. Go go Control Panel -> System-> Advance System settings
    2. Click Advanced tab, Performance -> Setting
    3. Click Data Execution Prevention -> Turn on DEP for all programs
    except those I select – > Here you click Browse and choose where your AE CS4
    location is, and click Apply -> OKalso perhaps some applications are not compatible with CS4.you can try to update CS4go to C:Program FilesCommon FilesAdobeUpdater6 

    PDFL is the shared library for importing vector filre formats (AI/ PDF/ EPS).
    can you launch Adobe Effects CS4 in windows safe mode.

    Reply
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