Why can I not download the Windows Vista Service Pack 1?
Question by Domma Martin /

I have Windows Vista and every time I try to download the Windows Vista Service Pack 1, it stops and gives me this on a black screen –
0xc01a001d ” 37213/90418(\Registry\Machine\COMPONENTS\DerivedData…)

My computer is not running right because I need to download this.

Thank you for your help.

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Answers (11)
  • Tina


    your question has become a little confusing. Thus I recommend you start fresh and ask a new question. It sounds like you are now trying to repair Windows Vista and do not want to lose your user data. That is a different question anyways.

  • domma

    OK, I am sorry for all the confusion! I do appreciate all the comments.
    I found my disc but it is:
    Toshiba Recovery and Applications/Drivers
    Windows Vista Home Premium 32-bit

    If I put this disc in will it tell me what to do? I do not want to recover and lose everything I have on my computer.

    Thanks again for any and all help


    Hello, information seems to be a little bit confusing…at least for me.  If you are running Vista, the only way you will be able to fix your problem would be to reinstall Vista using the custom install option.   By using the custom install, you will be able to keep all your files and data on a folder of your main drive.  The name of this file is usually Windows.old.

     If you want to install vista with a custom install to fix your problem, follow the steps on the following link:

  • Tina


    did you manage to download the Service Pack following the advice above? Please let us know how it worked and in case you need additional help. Thank you!

    • Domma

      I’m sorry, I have windows XP I have that disc.
      Thanks Tina

    • Tina


      does that mean your question is solved? Did you try to download the wrong Service Pack? 

      For Windows XP you should have Service Pack 3 installed.

    • Domma

       My updater says I have one important update available and it is the  Windows Vista Service Pack1?? I have had this notice for a while and have tried to install it several times and the same thing happens.

    • Domma

       No it is not resolved. Do you know why it would say I have one important update available and it is the  Windows Vista Service Pack1?

  • Anonymous

    If you have the windows vista cd, boot from it and choose repair function.

    Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008 …

    Use a linux boot cd
    browse to the WINDOWS folder.
    Right click and rename the SoftwareDistribution folder (or alternatively copy it somewhere and delete it)
    Browse to the system32 folder
    Right click and rename catroot2 to catroot2.old (C:WINDOWSsystem32CatRoot2edb.log C:WINDOWSsystem32CatRoot2tmp.edb)
    Click the start gear and click logoff, shutdown
    Pull the linux cd-rom from the drive.
    Boot from the hard disk and select startup repair.

    Go to run and type cmd
    •Then type below command in MS-DOS:
    •Del c:WindowsSystem32CatRoot2edb.log.
    • relaunch windows update

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