Why does the display of my office documents not update when I scroll until I let go of the scroll bar?

Anonymous August 6, 2014
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All my office documents contents do not scroll when I drag the scrollbars. Only when I release the mouse then the contents jump to the position where the scrollbar stopped.

  1. Hovsep A
    August 6, 2014 at 3:29 pm

    maybe this can help?
    Word 2010 and 2007: File tab-Options command-Advanced option-Display section-check boxes for Horizontal and Vertical scroll bar.
    MS Word 2013 Does Not Display Vertical Scrollbar in Lengthy Documents
    http://www.tomshardware.co.uk/faq/id-1859917/word-2013-display-vertical-scrollbar-lengthy-documents.html

    • Adrian C
      August 6, 2014 at 10:19 pm

      Much thanks Hovsep for your quick response. However, all my office documents do show scrollbars. When I left click on them and drag down, the displayed contents do not move along at the same time, just showing an indication of the row numbers left of the vertical scrollbar (for Excel). Only when I let go of the mouse click, the contents jump to the indicated row number.

    • Hovsep A
      August 7, 2014 at 3:00 pm

      is it mouse problem? which mouse do you have? perhaps to uninstall the driver (from device magaer, do not delete the driver) and reinstall. Which version of office do you have?

      Move or scroll through a worksheet
      http://office.microsoft.com/en-gb/excel-help/move-or-scroll-through-a-worksheet-HP001217038.aspx
      When SCROLL LOCK is on, Scroll Lock is displayed on the status bar

      How to Scroll With a Mouse Wheel in Excel 2007
      http://smallbusiness.chron.com/scroll-mouse-wheel-excel-2007-40182.html

      copy the contents of that worksheet to a new worksheet in the same workbook, see if you will scroll.

      Updated! Excel 2013 crashes when you attempt to scroll down the page
      http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/11/04/excel-2013-crashes-when-you-attempt-to-scroll-down-the-page.aspx

    • Bruce E
      August 8, 2014 at 5:06 am

      If there are images/charts on the worksheet, this is a common effect when scrolling in that manner. I have also seen it with very large spreadsheets (15+ columns and more than 100,000 rows) using Excel 2000 and 2007. I still don't have any kind of workaround for the issue though. In my case it didn't matter very much as I had a good idea of my target row(s) or column(s).