Why can I not create an album and add pictures on Facebook?

Michelle November 29, 2011
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My Facebook won’t let me create an album or add pictures. When I click on create an album a notepad comes up and it’s the link on top of the notepad that popped up.

How can I delete static.ak.fbcdn.net and be able to create albums and add my pictures again? I have run out of ideas and I don’t know why this is happening  to me on my Facebook. Please help me! No one seems to not know the answer to this problem I am having on my Facebook.

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  1. Cecile
    June 19, 2012 at 4:09 am

    I am trying to Create album on my facebook account and it won't let me do it, but I can add pictures . Please help

    Thank you.

    • Tina
      June 20, 2012 at 5:02 pm

      Cecile,

      Can you explain what exactly you are doing and what happens? For example do you not find the option to create an album or is there an error message and if so, what does it say?

  2. Anonymous
    December 14, 2011 at 9:17 am

    You can verify the java version here
    http://java.com/en/download/installed.jsp
    if you think java is the problem, you can uninstal then you go bak to the link i mentioned, which will scan the pc and will give you the link to download and instal java. Before instal just close IE.

    add-ons & plug-ins it's like if you have other toolbars, your ADblock is a plugin, internet download managers adds plugins that helps download....now if you apply that link that i gaved you will reset internet explorer and so will remove all that i mentionned is like you installed fresh Windows and you have fresh IE, as i said if you have favorites/bookmarks they will not be deleted. Also ask you father to install the NEW IE9, this can fix the problem.

  3. Jay
    December 1, 2011 at 8:57 am

    is this a late published comment, or a new one ?!
    because we have already discussed this.

  4. Jay
    November 30, 2011 at 10:08 pm

    one option is using the link i gave to you,
    https://www.facebook.com/#!/albums/create.php?

    https://www.facebook.com/albums/create.php

    with which you successfully created album.

    and the other option is the upload option, which you call popup.
    ut never mind, if you are satisfied with the link and don't want to use the other option, it's upto you !

    • Michelle
      November 30, 2011 at 11:07 pm

      the link you gave me works great, but i would like to know about the upload option.

      • Jay
        November 30, 2011 at 11:23 pm

        use the upload option in other browsers, they are better than ie.
        and it will be done easily.
        in ie i don't have such interface like you do, so i will need a full screen shot to guide you.
        but if you want to try it,

        paste the images you want to upload to desktop.
        now find "look in" field on top:
        select desktop from the drop down.
        and select the image to be uploaded.

        you know what, we started at 11.30 pm IST and now it is 5.00 am IST :)

        • Michelle
          November 30, 2011 at 11:38 pm

          I'm sorry i don't understand the screen shot part :/ is it really hard to do?.. doing the upload option? If its a pain in the butt I will not make you help me anymore because i feel really bad that you have helped me already for a long time.. and if it is a pain in the butt we don't have to do it. But if it will help me make not the pop-up not come up anymore i may go ahead and proceed this.

        • Jay
          November 30, 2011 at 11:48 pm

          it's not like that,
           i am here to help only. It's just that i feel a bit sleepy. lol.
          capturing screenshots is one of the most easy tasks.

          just press the print screen key on the keyboard.
          then open MS paint

          press ctrl + V
          press ctrl + s

          give filename.
          screenshot is ready.
          post it here.

          then i will tell you how easy or difficult it is, don't mind if you get a delayed reply.

        • Michelle
          November 30, 2011 at 11:53 pm

          maybe i will pass on this.. i pressed the print screen button on my keyboard and nothing happened..maybe i was not ment to do this.

        • Michelle
          November 30, 2011 at 11:54 pm

          I don't have MS paint on my computer either..

        • Michelle
          November 30, 2011 at 11:56 pm

          Never mind i just found the paint thing

        • Jay
          November 30, 2011 at 11:59 pm

           when you press print screen, it copies image ,
          which you can paste in ms paint.
          once it is pasted, you can save the image.
          thats it.

        • Michelle
          December 1, 2011 at 12:03 am

          ok what's next?.. i don't want to save the image. If its ok with you can you just type down the steps for me?.. your tired and I'm just curious what to do.

        • Jay
          December 1, 2011 at 12:12 am

          no, i need them..because i already told you the steps several times.
          ok let's try.
          paste the photos you want to upload on facebook on your desktop.
          now you see a look in field, (check the photographs you uploaded. for reference)
          select desktop.
          now you will see your photos you want to upload
          select them.
          and click ok.

        • Michelle
          December 1, 2011 at 12:16 am

          I'm going to pass on doing the upload option. The link seems to be easier I just wanted to kinda get an idea of what to do.

        • Jay
          December 1, 2011 at 12:22 am

          use it will be an easy one, and use chrome and firefox, you are missing a lot of features.

        • Michelle
          December 1, 2011 at 12:25 am

          are you saying that ie has less features then chrome and firefox? Is that the reason I am having problems from facebook?

        • Jay
          December 1, 2011 at 12:31 am

          for me, firefox and chrome are better browsers, and whenever you find some problem in a browser, you should check it in a different browser.

        • Michelle
          December 1, 2011 at 12:35 am

          so my problem was caused from my browser?

        • Jay
          December 1, 2011 at 12:38 am

           i think so, you need to install another browser and check it.
          and i am still not sure, whether this is a problem, or you could not create album choosing the right options.

        • Michelle
          December 1, 2011 at 12:40 am

          ok I'm still gonna pass on the 2nd option.. and i really apprectiate all your help!

        • Jay
          December 1, 2011 at 12:54 am

          you are welcome...Facebook
          is for friendship, and makeuseof answers is for troubleshoot, you can't
          find my facebook from my name!write anything on this facebook page and tell me your name, michelle :)https://www.facebook.com/Jayologicalif you need tech support this site is the best,as there are some other great people also, who can help you.

        • Funluvngurl4326
          December 1, 2011 at 1:04 am

          yeah i can't find you.

        • Jay
          December 1, 2011 at 1:13 am

          it's ok... just create a disqus profile, to connect to this site.
          you can find me here.
          just ask a question.
          and i will answer.
          and do not use yahoo mail, use gmail. it is better.

        • Michelle
          December 1, 2011 at 12:17 am

          Sorry for the inconvenice

        • Jay
          December 1, 2011 at 12:27 am

          o, i am always happy to help,
          and i can see that you don't know a few things, even i did not at some point of time.
          so keep asking questions, it will help you grow.

        • Michelle
          December 1, 2011 at 12:19 am

          do you mind giving me your name? can I find you on facebook if i ever need your help again?

        • Michelle
          November 30, 2011 at 11:58 pm

          is a screen shot a picture of me?

        • Jay
          December 1, 2011 at 12:01 am

          yes, you uploaded those photographs ? screenshots are the easier and smarter version of them, so you don't need a camera, it captures just by pressing print screen.

  5. Michelle
    November 30, 2011 at 9:15 pm

    here is one more

  6. Michelle
    November 30, 2011 at 9:06 pm

     Hope this helps srry i took these on my phone my phone isn't really good.. when taking pictures

    • Jay
      November 30, 2011 at 9:18 pm

       there cant be any solution , because there is no problem.
      read what it says : select pics to upload, you will have to open pics from the folder, like you open a file.

      this is the option for selecting photos to upload as i said initially.
      navigate to the folders that contain the pics, select and upload them, it will let you create an album.
       i told u this is not a popup it is select photo dialog.

      and did you read my last comment?  : you have now perhaps option to create album without the "popup" :)
      click  here : http://www.makeuseof.com/answers/create-album-add-pictures-facebook/#comment-376196678

      and i think you dont know how to take screenshot from print screen key?

      • Michelle
        November 30, 2011 at 9:25 pm

        I can only create a album if i click on your link.

  7. Jay
    November 30, 2011 at 2:30 am

    hi, michele , one reason for not getting any solution can be the words you used to describe your question.
    I did not get the notepad part.
    it looks like a popup.

    sometimes, you cant upload for a day or two, then it gets normal automatically because of the facebook errors unless you are unlucky.
    any way i just uploaded a pic to my wall photos without any problem.
    can you please explain  more so your question can be clear.

    I will tell you to do it in the simplest way, if this fails, we can look for alternatives.

    go to home/new feed
    click on add photo
    click on upload photo
    browse
    select a photo and upload.
    write a cation and
    share it.

    i know , you already know this, i am just telling  that if you are doing it in a different way, try the simplest first.

    then we can think about alternatives.

    • Michelle
      November 30, 2011 at 5:04 pm

      Can you please re-send me what i just sent you I didn't save it in my email. :/

    • Michelle
      November 30, 2011 at 5:11 pm

      I'm sending you another reply because I want to make sure that you got my response back from your reply there should be 3 replys back from me please let me know if you get all three of them. 1 should have about he problem I'm having and if you can re-send me what I wrote you about that.. that would be great.

      • Jay
        November 30, 2011 at 5:43 pm

        are you posting on comments from email, if you dont have access to makeuseof site, then it is ok, we can continue like this.
        you can click on "link to comment" to reach the conversation at the end of comment in the mail..

        full text of your question :
        My Facebook won’t let me create an album or add pictures. When I
        click on create an album a notepad comes up and it’s the link on top of
        the notepad that popped up.

        How can I delete static.ak.fbcdn.net and be able to create albums and
        add my pictures again? I have run out of ideas and I don’t know why
        this is happening  to me on my Facebook. Please help me! No one seems to
        not know the answer to this problem I am having on my Facebook

        link to this question:

        http://www.makeuseof.com/answers/create-album-add-pictures-facebook/#comment-376022601

        so it may be a fb error, that you cant upload photos, but , first start from uploading a photo to test what is the problem.

        go to home/new feed
        click on add photo
        click on upload photo
        browse
        select a photo and upload.
        write a cation and
        share it.

        • Michelle
          November 30, 2011 at 6:05 pm

           
          it doesn't work.
           When I replied back to you i exadently hit something i was not suposed to. One of my other responses that I sent to you said it has to be red by a monitor before posting. So the full text of the question that you re-sended me is not the right one.

        • Jay
          November 30, 2011 at 6:14 pm

          create your disqus account or post regularly for some days, then it may directly post your comment.
          anyway,

          if  the full text i gave you is not the real question, then you can ask your question  in the next comment.

          so, uploading a photo using the steps i gave you, did not work ? did you get an error message ? what happened ?

        • Michelle
          November 30, 2011 at 6:31 pm

          I don't really remember what I wrote.. and I'm frustrated that I can't create any albums on my facebook 

        • Jay
          November 30, 2011 at 6:38 pm

          hey relax dont worry, follow the basic steps to create albuma nd tell me where exactly the problem appears.

          if you are using basic uplaoder then use select photos option,
          if select photos give you the pop up

          and yes, try another browser,  switch to chrome or firefox.

          you can also upload photos to any album and then you can move those pics to another album.

        • Michelle
          November 30, 2011 at 6:16 pm

          The real problem is that I'm not able to create a album on my facebook.. and the pop-up keeps on poping up when i try to create a album. 

        • Jay
          November 30, 2011 at 6:32 pm

          it will be better if you already have an album, to add photos to.

          well, either you need to explain better or post a screenshot of popup or tell me the text or appeareance of the popup
           
          to create album,
           go to  profile.
          click on upload photo,
          Add Photo / Video >> create album >> select photos >> click on after selecting photos.

          now tell me if this does not work, or when does the popsup pops up exactly.

          i just uploaded an album to make sure there is not a universal fb problem.

           

        • Michelle
          November 30, 2011 at 6:39 pm

          The pop-up pops up right when I click on add photos and when I click on Create Photo Album

        • Jay
          November 30, 2011 at 6:55 pm

           so you first click don add photo/video... then you clicked on create an album..then a rectangle  "loading appeared and then there was a popup right ??

          it is not a unnecessary poppup.
          it is the upload dialog that pops up.

          and i think your browser is unable to show this upload box, that is why  you cant do this.

          if youare using firefox, update flash or update broswer version.
          http://get.adobe.com/flashplayer/

          or switch to chrome.

          or as an alternative,if you can't do this.
           if you can add photos, you can merge two old albums to one, and use the seond empty one as ypur new album.
          moving pics is possbile with comments as it is.
          but at least u should be able to  see the edit album dialog.

        • Michelle
          November 30, 2011 at 7:08 pm

          As soon as i click on Add Photo/ Video yes I click on Create Photo Album then the pop up says upload by i can't put in the file pop up name this site won't let me but the pop up name starts with static and ends with .net i sent the name to you eariler in my question 

        • Jay
          November 30, 2011 at 7:15 pm

          1. so it your broswer which is causing the problem.
          can you tell me which broser are you using ?
          i told you to use another browser and the version of broswer.(you can find it from the help menu , about option),
          at least tell me that you can use any other broswer!

          2. do you have many albums on your facebook? are there any two albums that you can afford to merge into one ?

          please apply either of these two options, either  change/update browser or flash.
           or merge two ablums to create new.
           

        • Michelle
          November 30, 2011 at 7:26 pm

           I have adobe flash. I have another facebook which i can create a album everthing is fine but the facebook that I am having trouble with as of now that I'm talking about is the one i use the most. I have the other one as my back up which is now deactived.
           
          I have internet explorer. This is not really my computer I am using my dads computer. Do you think i need to uninstall adobe flash player? and re-add it back again?
           
          I have many albums on my facebook. I really don't want to merge any of my albums together but i understand and get what you are talking about though.

        • Jay
          November 30, 2011 at 7:39 pm

          install fire fox :
          http://www.mozilla.org/en-US/firefox/new

          or chrome :
          http://www.google.com/chrome

          or do it later on your second computer.

          or fastest option: mail me your fb password and email , i will create the albums, and then you change your password.. :D.

        • Michelle
          November 30, 2011 at 7:52 pm

          I don't need to upgrade my browser?

           if i install fire fox or chrome will i be able to create my albums again with no trouble?

          Thank you so much for all of your help. I really appreciate of the time you have takin to stop and help me out! 

        • Jay
          November 30, 2011 at 8:06 pm

          firefox and chrome are  more compatible broswers, specially chrome.
          so cant say anything right now, but there much more possibilities of it.

          also check if you have the latest flash player plugin.

          you can upgrade  ie 9 only if you have windows 7 or vista.
          and i have already tried it with ie 8, it just shown a select file box instead of any popups.

          and next time give a clear discretion of your problem, or use screenshots.

        • Michelle
          November 30, 2011 at 8:14 pm

           ok i will try better next time. If you do get the responses from me that had to be monitored can you please copy and paste them to me again? I will greatly appreciate it! :)))) THANKS

        • Michelle
          November 30, 2011 at 8:16 pm

          what is the lastest flash player plug-in? sorry i have to ask.

        • Michelle
          November 30, 2011 at 8:21 pm

          can you please give me some examples of latest flash player plug-in?

        • Jay
          November 30, 2011 at 8:23 pm

          go to this link : http://get.adobe.com/flashplayer
           whatever version you will see is the latest.

          use chrome to avoid such facebook errors.

        • Michelle
          November 30, 2011 at 8:25 pm

          thank you! :)  

        • Michelle
          November 30, 2011 at 6:51 pm

          now i have 3 replys pending to respond back to you

        • Jay
          November 30, 2011 at 7:23 pm

          you just tell me your which browser you are using.
          dont tell me internet explorer 6 !!

        • Michelle
          November 30, 2011 at 7:35 pm

          I have Internet Explorer 8

        • Michelle
          November 30, 2011 at 7:38 pm

          I am using windows internet explorer 8 

        • Jay
          November 30, 2011 at 7:53 pm

          nstall fire fox :
          http://www.mozilla.org/en-US/firefox/new

          or chrome :
          http://www.google.com/chrome

          or do it later on your second computer.

          or fastest option:  mail me your fb password and email , i will create the albums, and then you change your password.. :D.

          by the way i tested ie 8 , it just shows select files to upload when i click create album.

        • Michelle
          November 30, 2011 at 7:55 pm

          what does select files mean? when I wanted to create a album it went straight to the pop-up :/

        • Jay
          November 30, 2011 at 8:21 pm

          when i click create album it directly opens the select file dialogue.

          which lets me select photos.

          as the lat attemp: click this url:

          http://www.facebook.com/#!/media/albums

          or copy and paste it on addressbar and press enter.

          now you will see a create album button on the top right
          click it.

        • Michelle
          November 30, 2011 at 8:28 pm

          ok i clicked on it 

        • Jay
          November 30, 2011 at 8:37 pm

          so did you click that create album button on top right?
          what happened when you clicked it ? 

          it should let you select photos and create album.

        • Michelle
          November 30, 2011 at 8:39 pm

          nope it will not work for me :( I still get the pop up someone told me the pop-up is from a site working with facebook 

        • Jay
          November 30, 2011 at 8:42 pm

          ok, lets not repeat everything, it would have been a lot easier if you used a screenshot or two, so i could just see what is this popup.

        • Jay
          November 30, 2011 at 9:01 pm

          i think we have new last hope :
          click this one or paste in to address bar:https://www.facebook.com/#!/albums/create.php?
           
          i have tested it in ie8.
           try and reply.

        • Michelle
          November 30, 2011 at 9:19 pm

          Omgosh it worked!!!! How the heck did u do that? I don't see the whole address link :(

        • Jay
          November 30, 2011 at 9:26 pm

          enjoy your album :)
          you can find whole link on your addressbar of facebook window, after clicking it.

          and did you understand , that popup is actually the upload option ?
          the problem never existed.
          but if you do not like that popup, use that link, bookmark it.

          and never post screen-shots photographed, someone may laugh .
           it is really easy to press print screen key and open ms paint and paste it using ctrl + v
          then save the screenshot.

        • Michelle
          November 30, 2011 at 9:30 pm

          maybe it isn't but i would like to just create a album without getting the dumb pop-up.. somethings got to be wrong because i shouldn't be getting the pop-up. I don't get the pop-up on my other facebook. Just saying

        • Jay
          November 30, 2011 at 9:40 pm

          it's ok..use that link when your are on ie,other broswers will not create such problem, i guess.
          and its not popup,you just have to navigate to the folder where the pics are sotred if you wnat to use the other option.i can explain to u how to use that popup to create album if you post a full screen shot using ms paint and print screen. else it is fine and simple, you have the option to create album ! you have to change the folder in look in field. and reach to the pics to select them and upload.

           

        • Michelle
          November 30, 2011 at 9:57 pm

          what is the other option?

        • Jay
          November 30, 2011 at 10:25 pm

          one is my link and other is the popup :)

        • Michelle
          November 30, 2011 at 8:31 pm

          what if i uninstall my adobe flash player and re-add it.. do u think it will help?

        • Jay
          November 30, 2011 at 8:35 pm

          you can try it, but i think it will be the same as updating.

        • Jstajypc
          February 5, 2012 at 10:04 am

          i am having the same issue......i know EXACTLY what you are saying and what is happening coz its happening to me - has been for the past month

  8. Anonymous
    November 29, 2011 at 8:59 pm

    delete static.ak.fbcdn.net cant be its part of facebook

    follow the solution described here
    http://vinodkotiya.blogspot.com/2010/02/solution-for-facebook-staticakfbcdnnet.html

    • Michelle
      November 29, 2011 at 9:33 pm

      I tried this but some of the steps of places to go that is giving to me is not on my computer and from that I can't follow those steps. Is there any other easy ways to fix my problem. Not even really sure what is preventing me from not being able to not create a album to my facebook..? 

      • Anonymous
        December 1, 2011 at 8:35 pm

        sure messing arround with hosts files is a little dangerous, also do check if you have some adblock software, parental control or even firewall so make sure that facebook is on the safe list.

    • James Bruce
      December 1, 2011 at 5:39 pm

      It's a CDN, not a problem. Messing around with hosts file isn't going to help anyone!

      • Anonymous
        December 1, 2011 at 8:39 pm

        well the solution apparently worked for some, and also the origine of the problem can be different from one pc to another, thought to mention the above soution and it's up to the person to decide  apply or not apply  the method, the idea behind is for info not to mess up the pc.

      • Michelle
        December 2, 2011 at 6:11 pm

        ....???

      • Michelle
        December 4, 2011 at 12:59 am

        Are you going to help me????

        • Anonymous
          December 6, 2011 at 3:04 pm

          uninstal JAVA reboot then reinstal JAVA?

        • Michelle
          December 7, 2011 at 3:14 am

          Hi ha14 I have Internet Explorer 8 and i have on my pop-up blocker. Some people have told me that in order to make my pop up go away I could try updating my browser and maybe the pop up will go away. I have 2 facebooks, and my mom has one. My mom has no problem with her facebook and I just recently made another facebook with no problem. On my other facebook I didn't have a problem with the pop till somewhere after October of this year 2011. I was putting alot of photos on my facebook and then one day i couldn't create no more albums on my facebook  because the pop up popped up. I just want it gone. I do not want to make another facebook just because i can't create an album. Please let me know if there are any easy ways on how to make the pop go away. THANKS! Hope I hear back from you!

        • Anonymous
          December 10, 2011 at 1:17 pm

          Hi Michelle
          run this microsoft fix it http://support.microsoft.com/kb/923737
          this will reinitialise all IE settings, will remove all plug-ins on IE but your bookmarks will not be touched, let me know if it did the trick.

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