How can I connect business Google Apps with Office for Mac 2011?

Scott December 30, 2010
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I recently purchased Office for Mac 2011. I have tried and tried multiple times to connect my company’s Google Apps mail/calendar/contacts with Outlook 2011 with no success.

I have confirmed that IMAP is enabled in GMail and have looked over the IMAP settings from the GMail help site over and over again and still can’t get the darn thing to work. I am able to receive mail but not send. I have tried both ports Google instructs you to use in their documentation and again, no luck.

Has anyone been able make Outlook 2011 work with Google Apps mail? If so, please tell me what you did. Is this issue a Google issue or a Microsoft Issue?

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  1. Vishal Talreja
    July 21, 2011 at 8:58 am

    In the "More Options" You need to select "Incoming Server Info" so that it can use your credentials to send through the google SMTP...not that hard.

  2. Wp3245
    June 19, 2011 at 12:23 am

    i was having the same problem...you have to go to "more options" tab, and then click on "authentication" use incoming server at the top.  that's it...then it worked - 465 for the port.
    good luck

  3. Michaelrahearne
    June 17, 2011 at 5:51 pm

    Guys i am having problems too outgoing port is 465 followed instructions on http://www.kieranlane.com/blog/configuring-gmail-and-outlook-2011-mac/
    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; color: #134fae}
    span.s1 {text-decoration: underline}

    still now working any suggestions 

    it downloaded all my previous emails and sometimes i receive mail but cannot send out ??

  4. Georgek
    February 2, 2011 at 3:36 pm

    change the default port to 465 for outgoing from 25 that worked for me like a charm

    • happy!
      June 2, 2011 at 6:18 pm

      brilliant that worked fine - i had mine set to 456 for reasons unknown

  5. Scott Hollrah
    January 1, 2011 at 8:23 pm

    Thanks for all of your comments. I have searched and searched for a solution including using the settings that Mike pointed out, however, MigrationKing is right - for some reason the application treats Google Apps different than straight GMail.

    Any other ideas would be greatly appreciated!

    • Mike
      January 2, 2011 at 1:48 am

      I got confirmation from two Google Apps users that the settings above work using "yourname@yourdomain.com" as username.

      You said you do recieve mails but you can't send them so:
      Have you tried sending Emails through the SMTP server provided by your Internet Service Provider instead of the Google SMTP?

  6. MigrationKing
    December 31, 2010 at 4:53 pm

    Have you seen this tutorial on Office365 vs Google Apps? http://goo.gl/CbUUC or look at http://goo.gl/9xMik

  7. MigrationKing
    December 31, 2010 at 4:52 pm

    Gmail works fine but not Google Apps which just so happens to directly compete with Microsoft on cloud email hosting. Surprise...surprise...

    Have you seen this tutorial on Office365 vs Google Apps? http://goo.gl/CbUUC or look at http://goo.gl/9xMik

  8. Mike
    December 31, 2010 at 5:56 am

    For me Outlook 2011 (Version 14.0.2 101115) acquired all IMAP and SMTP settings automatically after entering my Gmail Adress (xyz@gmail.com) and my password.
    Maybe try updating your Outlook to the latest version and adding the account again.

    Username: xyz@gmail.com
    Password: ********
    IMAP: imap.gmail.com : 993 (use SSL)
    SMTP: smtp.gmail.com : 465 (deactivate standard Port, use SSL, same user:pw as IMAP)

    If you want to sync your Contacts you'll have to do a triple sync (Outlook Apple Addressbook Gmail)

    As for the Google Calendar it's not possible at the moment since Microsoft doesn't support CalDAV and Outlook 2011 doesn't sync with iCal.

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