Why has my computer stopped accepting picture recognition or PIN logons?

Anna C April 6, 2014
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My picture login has been working up until about a week ago when the computer simply stopped accepting it. I would click on the points to sign in and then it would stop responding. I also can’t use my PIN to sign in, only my password. How can I fix this?

  1. Oron J
    April 6, 2014 at 7:13 pm

    Is this for logging onto a PC? What operating system are you using?