What shall I do when my computer restarts with a Blue Screen of Death?

Jugal Desai October 1, 2011
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I have critical problem with my PC. Blue Screen Error. When I work my computer restarts several times.

Can you please help? Is this a hardware or a software problem?

  1. FIDELIS
    October 2, 2011 at 5:24 am

    Hello, the very first thing you do when you get a BSOD, is to write down the error code you get.  If you do not have enough time to write down the error code, try hitting the Pause key so that the screen pauses for a bit.  Write down your error code and research it.  Also, once you have an error code, you can use software like the following ones to get more info and possible fixes:

    http://www.resplendence.com/whocrashed
    http://www.nirsoft.net/utils/blue_screen_view.html

  2. Mjevolve
    October 1, 2011 at 3:55 pm

    A BSOD - blue screen of death , can be because of a variety of reasons .
    both Hardware and Software .

    >>if you can identify any recent changes you made to your computer , like installing a new Anti Virus program , or any other new software or installed drivers for any new hardware or any thing you can remember doing recently , 

    try to undo it .

    >>try system restore to restore the system to a date when it was functioning all right .
    you will find it in the Accessories menu under Start .

    >>try going into Safe mode and see if its is working ok .
    if it does , than most likely , there is a hardware or software problem that does not involve the basic Windows integral files .
    uninstalling any recent changes will and can help for sure .

    >>if even safe mode fails , 
    try clicking on the option on Boot Screen , 
    where it says --- Last Known Good Configuration .

    >>and you can even load into a Windows DVD and start with -- Repair my Computer or StartUp  Repair .

    hope it helps  :)

    if you need any more help , let me know ...  :)

  3. Jay
    October 1, 2011 at 3:44 pm

    It can be both h/W of S/W
    reasons can be
    Hardware issue or error
    Computer virus
    Heat related issue
    Issue with operating system

    This link has given almost all the situations responsible for this problem and their solutions,
    http://www.computerhope.com/issues/ch000605.htm