Why does my Compaq Presario CQ60 refuse to connect to my Virgin media wireless router wirelessly?

Glyn Rhodes September 4, 2011
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I have a new Virgin media wireless “Super Hub”, but my laptop refuses to connect wirelessly. Wired it is fine and other users in the house can connect fine with their laptops. Does anyone know how to fix this problem?

  1. James Bruce
    September 5, 2011 at 8:41 am

    could you expand on the issue a bit, maybe tell us exactly what error you get?

    1. Can you "see" the wireless network from your laptop?
    2. Do you get an error after entering the password?
    3. Are you able to connect to other wireless networks?

  2. FIDELIS
    September 5, 2011 at 12:39 am

    Hello, easiest way for you to connect would be to compare the settings on their laptops with yours.  If after matching settings, you still have problems, post any errors that you get.  Are you sure that your switch for wireless is turn on on your laptop?