Why does Chrome work without a web proxy, but Internet Explorer and Firefox won’t?

Mike November 19, 2011
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I have a new HP TouchSmart 310 PC running Windows 7 Home. It access the Internet via WiFi. Chomre is the only browser that works for me, unless I put in a web proxy, then Internet Explorer and Firefox work, but Chrome doesn’t. I’ve ran anti-malware but have found no viruses. What’s going wrong?

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  1. FIDELIS
    November 20, 2011 at 6:24 am

    Hello, for internet explorer, have you tried resetting the browser to defaults?  To do so, follow the next steps:

    -- open internet explorer
    -- click on Tools and then Internet options
    -- click on advanced tab
    -- click on reset
    -- click on ok
    -- restart browser

    Does that fix your problem with explorer?

    for firefox, it usually uses same settings as explorer.  The default setting is no proxy.  Have you tried setting it to that and see what happens?

    -- open firefox
    -- click on tools and then options
    -- click on advanced
    -- click on network tab
    -- click on settings
    -- mark no proxie
    -- click on ok and then ok
    -- restart browser

    Do you still have the problem?

    Are you by any chance using any proxie addon?

  2. Mike
    November 19, 2011 at 11:49 am

    Does your network actually require the use of a proxy server e.g. for authentication or security reasons?

    If not I suggest to deactivate Proxy settings altogether:
    1. open up the Internet Options Chrome: wrench Symbol > Options > Under the Hood > Network > Change Proxy settingsIE: Options > Internet Options > click the "Connection" tab > click "LAN-Settings"2. deselect all, the automatic configuration options and the Proxy option below

    Another option is to input the Proxy settings [to enable Firefox and IE] and then try to troubleshoot the problem using Chromes internal tools:
    1. type chrome://net-internals in the Chrome URL bar
    2. on the left-hand side click on Proxy, make sure the "effective settings" are those you entered for Firefox/IE
    3. click on Tests on the left side
    4. input an URL e.g. "www.imdb.com" and press "Start tests"
    5. the output will show you which configuration enables you to load the page (within the Experience column e.g. "Use system proxy settings")

  3. Anonymous
    November 19, 2011 at 10:56 am

    Google Chrome uses proxy server if Internet Explorer is using proxy server; both IE and Google Chrome is sharing the same proxy server settings.http://www.walkernews.net/2008/11/07/how-to-configure-or-disable-google-chrome-proxy-server-settings-independently/