Why can I not change my password?

Gayle Steele-Manning April 26, 2012
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Tried to change my password because I believe I have been hacked. When I try to change my password, a window comes up and asks me which person am I changing it for. There is only me. The box reads on top Florencecb and below are the marks. So therefore I cannot change password.

Please help, I would very much appreciate it. Have tried many things.

  1. Tina
    April 26, 2012 at 6:52 pm

    Gayle,

    Where are you trying to change your password? What website or program?

    Also, what do you mean with 'below are the marks', can you please elaborate? Thank you!