Why can’t I send messages from my iPad mini?

March 28, 2014
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I run iOS 7.1 on my iPad Mini (older version). Most apps run OK, but I find a serious problem. When I access my GMail on my iPad 2, I have no difficulty in sending email, but I cannot send mail from my Mini! I get an error message, and all my effort has gone to waste!

I want to leave my iPad 2 at home, and use the Mini on the go (whenever I have a WiFi connection of course, which may be at home, or in the Calcutta School of Music. I never use Internet Cafés).  I compose my message, select the To, and click on the funny icon that looks like 2 dark triangles on their side. Error!

Yours in hope,

Thiri

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  1. Hovsep A
    April 4, 2014 at 3:34 pm

    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899

    iOS: Adding an email account
    http://support.apple.com/kb/HT4810

    Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears

  2. Jan F
    March 28, 2014 at 12:42 pm

    Are you using the native Mail app of iOS or are you using the Gmail app?

    In most cases being unable to send emails is simply a matter of the configuration.
    Go into the account configuration and make sure that the SMTP settings (authentication, security/SSL, port configuration) are as required by Gmail – or just compare them to your iPad 2.