Why can’t I play MP4 movies on my AWA LC-46G58 TV?

March 1, 2014
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Hello, I have an AWA LC-46G58 TV. It says in the manual I can play movies and they need to be MPEG4 or MP4, yet when I download a video from UT and convert it to MP4 then put it on my USB drive and try to play it the TV says it can’t recognise the file. Any ideas please ? I also tried it on my TEAC and had the same results. Thank you in advance.

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