Why can’t I open attachments in GMail on Windows Vista?

Rjjk4441 April 15, 2014
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Why can’t I open attachments in GMail on Windows Vista?

  1. dragonmouth
    April 16, 2014 at 1:01 pm

    What Firefox Privacy/Security add-ons are you using? Some of them will block new windows/tabs from opening up.

  2. Hovsep A
    April 16, 2014 at 7:39 am

    Attachments won't upload, download, or open
    https://support.google.com/mail/troubleshooter/2769160?rd=1
    Sometimes applications you’ve installed on your computer can prevent Gmail from working correctly. This includes programs like Internet security, anti-virus, or firewall applications. Some common examples of these applications are AVG, Avast!, Kerio, McAfee, and Norton.

    •Instructions on using Mozilla Firefox's Safe Mode can be found in
    https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

    Attachments: View, download, and save
    https://support.google.com/mail/answer/30719?hl=en

  3. Oron J
    April 15, 2014 at 10:06 pm

    What is the actual problem? Is it that the attachments are not shown? Or that they are shown but clicking on them does nothing, or do you get an error? Also, have you checked this with different types of attachments (e.g. PDF, Word documents, images...) and finally, is this on Firefox or on a different browser? In all likelihood the problem is related more closely to the browser than to the Operating System.