Why can’t I log on Google Play via WiFi?

February 7, 2014
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My samsung galaxy s4 phone is getting connected via wifi but i can’t log into google play via wifi.. I haven’t inserted a sim yet. The error msg shows like this : “Problem occurred while communicating with google servers.” Please help. What is the cause? What is the solution?

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  1. Adam B
    March 4, 2014 at 1:28 pm

    If you are connecting to wifi hotspot through Connectify Hotspot pro or any such programs, google play store won't open it. I too have faced this problem, but when I connect to any wifi directly play store opens up fine. I think there is a problem in these hotspots and not in the phone.

  2. Oron J
    February 7, 2014 at 11:44 am

    Do you have general internet access? You'll only be able to access the Google servers if you do!

  3. kihara
    February 7, 2014 at 8:28 am

    Check to confirm the WiFi password and the rest of setting are correct.