Why can’t I connect to Google Play on a Samsung Galaxy SIII?

Anonymous April 15, 2014
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Why cant i connect to Google Play on my Samsung Galaxy SIII? Android keeps saying no connection.

I have tried turning on and off, changing date and time and clearing the app cache, but these don’t work.

  1. Dalsan M
    April 24, 2014 at 10:40 am

    Next time, you may want to try the Clear Data option instead of Clear Cache for the Play Store, which would require you to log in again. If not, uninstall updates and update the Play Store to see if it helps as these suggestions have helped in this situation before for other users, though I fully understand the frustration.

  2. Palmer
    April 15, 2014 at 5:48 pm

    After 5 hours i finally had to factory reset my phone to get it to work.

    • Susendeep D
      April 16, 2014 at 7:28 am

      Palmer,

      I'm happy that your issue got resolved.

      Kindly mark your question as resolved.