Why can’t I access my Seagate Backup Plus 1TB hard drive anymore?

Kim October 2, 2014
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I have a Seagate Backup Plus 1TB hard disk, it suddenly doesn’t detect anymore. The device is lighting up and giving an operational sound/vibration , but the computer doesn’t show the hard disk in My computer. The Control panel recognizes a usb drive connected, and also seagate tools show “pass certificate” in its checks. Please help me, because if I return to seagate , I won’t get my data back, but I feel it can be repaired even without physical recovery.

  1. ha14
    October 2, 2014 at 5:59 pm