Why can’t I access an online account despite using the correct question, and even answering the security questions?

Anonymous May 11, 2014
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My son’s account has been blocked. I know he entered the correct password and the security questions he had filled in the form but it is saying I still can not access it. What do i do?

  1. Oron J
    May 12, 2014 at 10:29 am

    Is this an account on the internet? If so, where - Google, Facebook, Twitter, Whatsapp or something else? And as Dragonmouth says, what error message do you get?

  2. dragonmouth
    May 11, 2014 at 11:11 am

    What is the application?
    What is the error?
    How many times did he try to enter the password?