Can you help us re-design the Answers landing page?

Tina December 1, 2012
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We want to re-design the MakeUseOf Answers landing page. And we want to do this based on feedback from the people who see this page the most: YOU!

Please take a minute to answer the following two questions:

1. What were you looking for when you came to the Answers landing page this time?

2. What would you like to see or do on the Answers landing page?

Looking forward to reading your creative answers!

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  1. Anonymous
    December 11, 2012 at 4:20 am

    I suggest adding metadata of questions like number of answers. Smaller font size of questions, having links to categories(tags) so that people with specific interest can go to their respective tag, user activities.

  2. Jim Dawkins
    December 8, 2012 at 10:30 pm

    Make it like the yahoo - answers

  3. James Hudson
    December 8, 2012 at 9:52 pm

    nice that you want are feedback

  4. Tina
    December 8, 2012 at 2:03 pm

    Thank you everyone for your feedback! I will go through each of the comments and may ask for additional details in case the comment wasn't clear to me.

    • DrSunil Vaswani
      December 11, 2012 at 5:55 pm

      Answer which is liked by most would be the best answer

    • Tina
      January 3, 2013 at 5:14 pm

      We are currently discussing whether the OP should be able to pick the best answer.

  5. Âdil Farôôq
    December 7, 2012 at 10:58 am

    I think current design is good only i want to see is that when someone closes the discussion then there will be option which was the best answer and highlighting it .

    Thanks

  6. SoftwareDemons
    December 7, 2012 at 7:19 am

    1. Just came to see IF i can help someone with my knowledge and gain more knowledge

    2. I would like to see the best answers option like we have in answers.microsoft.com and answers.yahoo.com marked by moderators or by OP

  7. vineed gangadharan
    December 7, 2012 at 6:59 am

    Rating comments so do good...

  8. josemon maliakal
    December 7, 2012 at 3:04 am

    I think the design is pretty good..You have to add some new features like 'likes and dislikes' and popularity...and also disable comments of solved problems..

  9. Kamil Ko
    December 6, 2012 at 11:08 pm

    Hi MakeUseOf,

    1) I look to see if I can help any post with an unmentioned idea.
    2) I think the Answers page is good as is - I wouldn't change anything.

  10. Usman Mubashir
    December 6, 2012 at 6:29 pm

    current layout is good, simpler is better.
    change the physical appearance though, I want to be able to preview description of a question when I hover over it in the /answers page (just like we see comments on a torrent link @kat.ph

  11. DrSunil Vaswani
    December 6, 2012 at 5:56 pm

    Madam

    In addition to my response earlier in this conversation thread please consider the following features

    1) Report/Spam answer or comment to avoid misuse or copying. Reporting thrice or by multiple users can avoid irrelevant documentation of offence or spam

    2) Voting or rating answers to bring most relevant answers to prominence

    3) Voting even for questions to bring useful questions to prominence

    4) Following topics or conversations of interests by tag words or topics

    5) Following users or subscribing to user - indicating followed users expertise

    6) Activity log for registered users to easily check their asked questions and answers

    7) Conversation interface through Facebook social chat plugin

    8) Uploading images to make questions illustrative

    Thanks,
    Sunil

    • Tina Sieber
      December 11, 2012 at 11:29 am

      Many great ideas, Sunil! Thank you very much!

  12. Lisa Santika Onggrid
    December 6, 2012 at 8:27 am

    I think the current one is fine enough.
    1) I want to see newest, unsolved questions
    2)Finding questions I can probably answer

    • Tina Sieber
      December 11, 2012 at 11:22 am

      Lisa,

      What would help you find the questions you can probably answer?

    • DrSunil Vaswani
      December 11, 2012 at 5:54 pm

      I think keywords or tagwords

    • Lisa Santika Onggrid
      December 12, 2012 at 5:42 am

      I think you can implement some sort of algorithm to place questions with tags corresponding to questions we have answered at the top, as they're more likely to match our knowledge.

  13. Vishal Srivastava
    December 5, 2012 at 3:55 pm

    Answer 1)This time, I came here to help others and answer their questions.
    Answer 2)Instead of Categorizing on the basis of Solved, Unsolved etc. it'll be better if its categorized on the basis of category like Android, Windows, Linux etc. and then, there can be sub- categories of Solved, Unsolved etc.

  14. shaurya gupta
    December 5, 2012 at 10:45 am

    There must be an option to view the "my questions" page on the answers landing page....But overall the page is fine...

  15. Ramón García
    December 5, 2012 at 9:59 am

    A option to list my questions or answers

    • Douglas Mutay
      December 6, 2012 at 6:47 am

      This is already available on your user page. See on Latest Questions/Comments ;-)

  16. DrSunil Vaswani
    December 5, 2012 at 4:53 am

    Respected Tina

    In response to your asking :

    Many a times I have liked an answer and had to manually type "Liked"

    Can you please push the code of "Like" button in the Answers landing interface? as soon as you conveniently can even prior to pushing other features' codes

    Regards,
    Sunil

    • Tina Sieber
      December 11, 2012 at 11:20 am

      Sunil,

      James has already enabled Like comments on the backend (for editors) and he is trying to make it work for logged-in users. So yes, we are working on this one. :)

    • DrSunil Vaswani
      December 11, 2012 at 5:53 pm

      sounds nice

    • Dr.Sunil Vaswani
      December 22, 2012 at 6:28 am

      Thanks to Tina for the 'Like' button on Answers Landing page

      With humble respects,
      Sunil

  17. Réy Aétar
    December 4, 2012 at 7:40 pm

    It should be simple like it is now but should have more features.
    Smaller Fonts and More Questions in one page With Auto Scrolling more questions will load automatic as we move down (like in facebook feeds) though the top bar of question category should remain intact and can be used to filtre questions(it can be made to look sleeker),only the questions will scroll.
    features like adding photos with question Should be introduced.
    posting comments on old questions should be enabled (though no points can be alloted for that),it will be more usefull..
    there should be feature questions every week (like a contest,a chance to make more points)..an option can be there like allowing users to rate(useful ) question

    • Tina Sieber
      December 11, 2012 at 11:18 am

      Great ideas, Réy! Very much appreciated!

  18. Alan Wade
    December 4, 2012 at 1:19 pm

    Sectionize the questions:
    i.e. a section for Windows, a section for software etc etc. Would save time from wandering up and down the questions.

    • Tina Sieber
      December 11, 2012 at 11:15 am

      Would an option to only display Qs from select categories work equally well?

    • Alan Wade
      December 11, 2012 at 12:42 pm

      Exactly what I mean Tina!

  19. Jesse Manalansan
    December 4, 2012 at 6:59 am

    Hello,

    1. What were you looking for when you came to the Answers landing page this time?
    2. What would you like to see or do on the Answers landing page?

    First of all, when I came to the Answers landing page this time, I was looking for new questions to be answered that fits my field of specialty (e.g. Software, Hardware, Networking, Internet, etc.).

    Second, I personally think that for me, I think it's best if there would be a counter of how many are Answered, Unresolved questions.

    The ability to add a specific category for each questions and display. Personally I think that it's essential that we can be able to choose let's say, I wanna answer Hardware related questions, where I can just click the link where all the hardware related questions will show up.

    Last but not the least, I am not sure if this feature already exists but a feature to be able to search for questions answered or unanswered would be great.

    • Jesse Manalansan
      December 4, 2012 at 7:01 am

      I would like also to add up, with regards to the ability to add a specific category for each question. Uhmm, probably what you can do is, create a smart suggestion wherein the person who is posting the question can be given a suggestion based on what is the content of his/her question a suggested category where the question can be posted.

    • Tina Sieber
      December 11, 2012 at 11:13 am

      Thank you for your feedback, Jesse.

      We already add categories to questions, but they are not displayed on the landing page, only on the question page.

      Previously, users were able to pick categories, but frequently no category was picked and/or we had to change it, so we decided to do this ourselves.

    • Tina Sieber
      December 11, 2012 at 11:14 am

      Presently, you can search questions using the search bar in the top left. On the results page, you can switch to Answers results only. This will show results from all questions ever published.

      It's not possible to search only resolved or only unresolved questions right now, so I added this to my list.

  20. Jim Chambers
    December 4, 2012 at 3:52 am

    I'd like to suggest a change to the Question page.Instead of a default OS of Windows that questioner must edit, have a dropdown list to select from. This would make it easier for answerers to give correct info.

    • Jesse Manalansan
      December 4, 2012 at 2:39 pm

      I agree :)

    • Jan Fritsch
      December 9, 2012 at 9:58 pm

      Only if there was another optional text field next to it ~ a dropdown list will just get ridicules long to cover all options.

      Maybe some user doesn't use the latest version because it would cause some software incompatibility.
      You would have to put in OS X 10.6.0, 10.6.1, 10.6.2 all the way to 10.6.8, same for Lion, etc. You will end up having 30 entries just to cover the primarily used OS X versions, adding Windows with SP and the 'multiverse' of UNIX you have a 100 item dropdown list.

      A text field gives an advanced user the option to be very specific e.g. stating "Windows 7 SP1" or "OS X 10.8.2" while a regular or beginner user can just specify "Mac", "Windows" or whatever.

    • Tina Sieber
      December 11, 2012 at 11:07 am

      To clarify: the default isn't Windows.

      The question form automatically detects which operating system is being used. So if you visited the form with Linux, the form would say Linux instead. Unfortunately, it seems that we cannot detect the exact version and rely on user input to complete the information.

  21. Joseph Monticciolo
    December 3, 2012 at 7:22 pm

    regard my previous comment I feel that I should elaborate more.
    Regarding your question 2 I mentioned that `` . . . . . and also questions that we’re following``. What I meant by this is that sometimes there are questions that I do not have the answer to however would like to have, therefore an option as to follow questions that interest us would be useful.

    • Tina Sieber
      December 11, 2012 at 11:05 am

      Thanks for the clarification, Joseph!

  22. Raj Sarkar
    December 3, 2012 at 4:29 pm

    Categorizing of questions would of much help.

  23. Irshaad Abdool
    December 2, 2012 at 6:46 pm

    1. Ctegorise the problems in a better way. like software category is too vast.
    2. Put the date on which the question was asked so that one may knw whether or not the comments has already been closed

  24. Frank Murray
    December 2, 2012 at 4:31 pm

    1. Just checking it out, I'm a newby.

    2. No comment as yet.

  25. Alan Wade
    December 2, 2012 at 3:58 pm

    Less adverts for those that are logged in would certainly help.

    • Douglas Mutay
      December 6, 2012 at 6:43 am

      I don't get adverts on my page! do you???

  26. Jack Cola
    December 2, 2012 at 11:27 am

    So far, I see the current answers page more like a blog. You check it everyday, you'll see all the answers.

    I think it needs to be presented more as a knowledge base. You want to find information about wordpress for example, and you can find all the wordpress like questions. The other thing way it should be like is an FAQ which shows past resolved answers.

    Like Yahoo Answers, resolved questions should have a best answer, especially if you do the above.

    Every day should bring up past common questions. The old questions are being lost and can only be found through searches. Promote past questions that help people.

  27. Anonymous
    December 2, 2012 at 5:51 am

    current design use a lot of space.. but its actually ok.. LOL.
    i dont know wht i want to say.. just try make its more simple.

  28. Junil Maharjan
    December 2, 2012 at 4:44 am

    The black and red colouring of the icons left to the questions that display the number of answers and resolve respectively and also display the date on the questions main page. the colour coding of 'ask question', 'unresolved', 'resolved' and 'latest questions'.

    • Tina
      December 2, 2012 at 11:25 am

      Are you saying that we should re-design those? Do you dislike the style? What would you suggest?

  29. Rajaa Chowdhury
    December 2, 2012 at 1:52 am

    1. I want to see the edit and delete option to my post in similar lines as in FaceBook. This will help me to edit any typo errors after posting. Also a delete button will help me in deleting off a duplicate comment of mine which may get posted due to mouse click issues. (I faced both the situation, and they are a bit embarrassing). Also it will reduce the work of the moderator.

    2. The original poster of the question, can mark the comments as five radio button options of Resolved my issue , Useful, Related, Not useful and Junk. If the answers is marked as Resolved my issue, the person who gave the answer get 20 points, id marked Useful he get 15 points, related gets 10 points, not useful get 5 points and junk doesn't get any point and marking it shall also remove the comment automatically. This will increase the quality of answers given besides abstaining all those useless one word-er or non sensible comments to show up. The answer forum will also become structured and more un-cluttered.
    3. I like the current layout otherwise as it is simple, user-friendly and simple to understand. Maybe you can just play around with some other color scheme for it and also if the nested reply threads should go further down and should not have a limit of the current 5.

    • Douglas Mutay
      December 6, 2012 at 6:41 am

      I agree with you on answer #2. There should be a way for the poster to mark best answer that helped him. As for the rate option of answer , there might be a problem if he is completely ignorant and he might not properly rate the answer. Maybe this should be available for other user to rate the answer but with no gain of points to avoid any problem because someone can mark a comment a as not useful only because he is not agree with it while other can mark it opposite. Maybe the best option would be a Promoting/Demoting Answer option.

  30. Jan Fritsch
    December 2, 2012 at 1:44 am

    one idea that comes to mind is a landing page consisting of two elements:

    (1) a menu (two buttons)
    "Ask question" --> form to ask a question
    "Answer question" --> listing of the most recently asked question (as it is now)

    (2) a tag cloud (with all it's features like the most common once bold and big, etc.)

    • Anonymous
      December 4, 2012 at 12:56 am

      I like your suggestion for #1 -- often I browse just to see if I can offer some help (and maybe learn in the process), but other times I need a quick answer, and poking through search results would be easier with a tag (or term) cloud coupled with the results.

  31. Paul Pruitt
    December 2, 2012 at 12:49 am

    You could allow the users to categorize their question like Yahoo Answers does. You could also explicitly allow questions on any subject, not just computers by including all kinds of categories that users can use to label their question, not just computer type labels, e.g. science labels, dating advice etc.

  32. Adam Campbell
    December 2, 2012 at 12:11 am

    1. I was looking for questions that interest me or ones that I know off the top of my head.
    2. First off, I like the way it is now. I just have a few suggestions... For questions older than a certain date (the 180 day standard on this site for example) I think that there should be a separate section of the site maybe like an archive where people can still search and find answers. I also think that there should be a system where someone who actually answered a question (as decided by the person asking or something like that) gets recognition.

    • Tina
      December 8, 2012 at 2:20 pm

      Adam,

      Questions older than 180 days can still be searched. For search, no difference is made between new and old questions. Only comments are closed. What do you mean with archive? To search only older questions?

    • Joseph Videtto
      December 9, 2012 at 12:04 pm

      Just curious why you close the comments ? I have often come across comments that I'd like to recommend on, and get an answer in the context of that thread. I guess it's not so bad though, really - I just repost my question as a new one in a more succinct way.

    • Tina Sieber
      December 9, 2012 at 2:39 pm

      We have published around 13,000 questions and publish hundreds new every month. Questions quickly disappear from the landing page and few people will find them, let go discover and solve comments asking additional questions.

      What leaving comments open does is that when people find a question and the solutions don't work for them, they leave a comment and hope someone will get back to them with an alternative answer. That almost never happens and if it does, it takes a long time. However, they would receive a working solution much quicker, if they just posted a new question.

      Obviously, this is a design issue and we need to design a system in which those old questions are not forgotten. For example showing a list of the 100 most recent comments or the 100 currently discussed questions as alternative ways of viewing Answers.

      We definitely have to make the content that is being produced here more accessible, easier to find, easier to browse, easier to digest. That's why we are re-designing the landing page.

    • Adam Campbell
      December 9, 2012 at 10:21 pm

      Take the closed (old, answered etc.) questions and move them to a separate portion of the site. This would help distinguish between questions that are being answered and ones that are finished or between "Asking" and "Answers". I think that that would help streamline the process.

  33. joseph monticciolo
    December 2, 2012 at 12:01 am

    As for question 2: I would like to have in our profile a listing of the questions we've asked and also questions that we're following.

    • Tina
      December 8, 2012 at 2:17 pm

      Joseph,

      Your profile already contains a list of '25 latest' questions you have asked.

  34. Ali Ehsan
    December 1, 2012 at 8:19 pm

    1- I was looking for a question which i ever asked in a forum or thread or have enough knowledge to help a bit.
    2- There should be a voting system ( like or dislike click counting ) provided for each comment/answer which may would help the person who asked the question,people who answered or commented to chose the best solution.

  35. Jurmy Chris
    December 1, 2012 at 5:03 pm

    A rank of the problems asked here ( some really need an answer realy fast, a critical situation, some ( me for example), need some advices ). So problems should be categorized in : Critical . Long term. and Just want to know .
    What i wanna see is the answer that resolved a problem highlighted.

  36. susendeep dutta
    December 1, 2012 at 2:08 pm

    Firstly,I would like you to change the word "Ask Tech Help" to Answers as by clicking on it,it loads a list of new questions which is not good considering design guidelines of a website.

    Answering to your second question,I would like to see no comments for questions as some questions gets unanswered.There can be a button for new comments pointing to questions (typically older ones).

    Besides that,I would like that best answer(s) and report spam buttons to be included for answers.

  37. Arun Singh
    December 1, 2012 at 1:30 pm

    on landing page i want to see question to answer provided by me and in which the answers selected best or question resolved by my answer.

    • Joseph Videtto
      December 9, 2012 at 12:00 pm

      Perhaps they could add a "most useful answer" ranking that could be voted upon ONLY by people that have tried out the solutions (though the "ONLY by people that have tried out the solutions" would have to be an honor system thing")

  38. Alex Schnapps
    December 1, 2012 at 1:14 pm

    1. As usual. I look at the questions that interest me, and the answers to them (gain knowledge). If you see a question, my answer to that is I think that I can be useful to someone, answer (gain points, then these points get paid software).
    2. Sometimes it is not clear what kind of answer was a solution.

    • Joseph Videtto
      December 9, 2012 at 11:58 am

      I second that - sometimes, people post contrasting answers, and it's hard to know which one is most accurate, and which might be superfluous. That said - I can imagine it would be an enormous amount of work to determine the the most accurate answer - the idea is that knowledgeable people answer, and they do !!! Sometimes, people add comments that are nice, and supportive, but really don't add any value to answering the question. I'm not sure it's worth the bother to encourage stopping that - after all - these users are enthusiastic to participate, and show that they care enough to post some answer.

  39. Aniket Singh
    December 1, 2012 at 12:26 pm

    i think current design is good and easily to understand........

  40. Ashutosh rajput
    December 1, 2012 at 12:13 pm

    Hello Tina I am Ashutosh Rajput From India,Bhopal.

    I want to do help you designing new Answers landing page .

    Ans (1.) I want to see my answer which i asked before an including you and different readers.All people can give Answer to my question.

    Ans (2.) I want to like to hear comments from different people including you for my doubt's and queries. And give a poll button to like,share and comment.

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