How can I use Bluetooth to pair my computer and cell phone?

Vicki M March 5, 2014
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I have a Dell computer about 3 years old. My Bluetooth on my computer will not pair with my cell phone.
I called Dell and they wouldn’t tell me anything unless I paid 89.99 for an extended warranty. I searched on the
Internet. I’m still at a loss. Where do I begin?

  1. Hovsep A
    March 6, 2014 at 9:39 am

    is it bluetooth dongle connected to ysb port?

    Troubleshoot problems with Bluetooth enabled devices
    http://windows.microsoft.com/en-us/windows-vista/troubleshoot-problems-with-bluetooth-enabled-devices

    An update is available for Bluetooth pairing in Windows Vista
    http://support.microsoft.com/kb/970807

    Bluetooth devices do not work correctly on a computer that is running Windows 7
    http://support.microsoft.com/kb/980396/en

  2. Bruce E
    March 5, 2014 at 10:23 pm

    Have you tried the procedure in this MakeUseOf post?

    • Vicki M
      March 6, 2014 at 3:49 pm

      Yes, I looked at it. I tried to do what it said. The Bluetooth icon isn't there. I went to mobility center and I
      turned on the bluetooth and it says bluetooth is on. Do I need a driver?