How can I retrieve files backed up onto my Seagate external hard drive?

Anonymous August 10, 2014
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I have lost the program attached to my Seagate hard drive. I cannot work out how to run it so I can retrieve some files in my external hard drive.
Can you help?

  1. Jan F
    August 10, 2014 at 12:43 pm

    As Hovsep pointed out in order to help we will need to know which tool you used to backup the files in the first place.

    If the software was bundled with the hard drive you should be able to download it via the support section of the Seagate homepage. Search for the model of your drive and you will get a list of tools Seagate offers for it.
    http://www.seagate.com/support/

    If you used the Seagate Dashboard utility the following article will tell you how to restore files:
    http://knowledge.seagate.com/articles/en_US/FAQ/005069en?language=en_US

  2. Hovsep A
    August 10, 2014 at 10:14 am

    which program is it? are the files encrypted by the program and hidden?
    normally you can copy past files from Seagate hard drive to your windows desktop?