How can I retrieve my Facebook password when I have also forgotten my email password?

May 18, 2014
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I changed my Facebook password and forgot it. So I clicked forgot password. I had none of the options because I forgot my email password so I put my new email in. I had to wait 24 hours to go back on my account. Now, after 24 hours, it said I have to start a process again and log in with a new email and password what do I do?

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  1. Oron J
    May 18, 2014 at 12:47 pm

    You must follow Facebook's instructions very preciselyexactly. Most of the problems of this sort are caused by people either not reading the instructions correctly, or not understanding them fully (which may well be the fault of the instructions, but the problem is the same regardless).

    In my opinion, you should find out the password to your (first) email and fix things that way. The reason that password-recovery procedures are difficult is because the site (in this case, Facebook) need to verify that you are indeed the account owner, and emailing the email address you gave when you created your account originally is pretty good proof! If you provide another email address, then then need to verify your address in other ways (security questions etc), which are not as secure, and the process will become a lot clumsier.

    I would also suggest that in future, you memorise (or write down, or use a password-manager to remember) your email password because, as stated above, this is essential to recover any other account you have.

  2. Hovsep A
    May 18, 2014 at 12:17 pm

    How To Recover Your Facebook Account When You Can No Longer Log In
    http://www.makeuseof.com/tag/recover-facebook-account-longer-log/
    scroll down to Trusted Friends
    http://www.facebook.com/help/215543298568604/

    Find Your Account
    https://www.facebook.com/login/identify?ctx=recover