How can I recover my hacked GMail account and my locked FaceBook account?

December 24, 2013
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On 5th December I discovered my Gmail account had been hacked. Someone pretending to be me sent messages to ALL my Gmail contacts asking for money. I was locked out of my Gmail account, Outlook, and all my contacts were corrupted. I lost all my emails and I cannot get into my FaceBook account.

I tried what you recommended with 3 friends, passwords changes etc. EVERYTHING! Asking the three trusted friends (Patrick, Peter, and Debra) for their code but still could could not achieve anything at all.

Can you help me get a new password ? The old one do not work . Can you help me get back into my FaceBook account ? Thank you, Frederique

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  1. Frederique D
    December 26, 2013 at 7:48 am

    Hello...nothing helped me ..i am trying to get back into my face book account..i am repeating over and over again the same thing..Nothing does it. It has been locked and i cannot talk or send an email to a customer service human being !!!!!!!!!!!!!!!!

    Shall i forget about it and create a completely new account ? without knowing what is happening to the previous one and all my information? HELP ME SOMEBODY !!! Frederique

  2. Susendeep D
    December 25, 2013 at 11:30 am

    First -

    Recover your Gmail account -

    https://support.google.com/mail/answer/185710?hl=en&ref_topic=29453

    then Outlook -

    https://account.live.com/acsr

    at last for Facebook -

    https://www.facebook.com/hacked

    Visit the above links and recover your accounts.

  3. Oron J
    December 24, 2013 at 12:03 pm

    Sorry to hear you're having such problems, Frederique. Have you already tried this page: https://support.google.com/mail/answer/50270?hl=en ?