How can I re-enable the download manager on my Android phone?

Sanjay Maharjan November 26, 2014
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My Samsung Galaxy S2 has worked perfectly for nearly two years but now have a problem — I cannot download! If I click on the ‘Play store’ app, I get the message:

Google Play Store cannot start because the Download Manager has been disabled. Enable it?

Now have choice between ‘Cancel’ and ‘OK’. I click on OK and then I get the message:

Unfortunately, Google Play Store has stopped

and then just ‘OK’. I have been Googling all day for answer to no avail. Can anyone help please?!!

Thank you

  1. FIDELIS
    November 26, 2014 at 11:00 pm

    Hello, sometimes the following helps:

    -- go to settings
    -- then app manager
    -- select the all category
    -- select google play store
    -- clear all the data
    -- force stop google play store
    -- restart google play store

  2. ha14
    November 26, 2014 at 5:27 pm

    Users having problems downloading an app
    https://support.google.com/googleplay/android-developer/answer/1067233?hl=en
    1.Open a device's main Settings menu.
    2.Under "Device", touch Apps or Application manager (depending on the device, this may be different).
    3.Swipe to view "All" apps.
    4.Select the Download Manager app. ?If an Enable option is shown, Download Manager is turned off. Touch Enable to turn it on.
    ?If a Disable option is shown, Download Manager is turned on. Keep Download Manager turned on to download apps.