How can I log into FaceBook when I’m not getting the two step verification code?

Anonymous February 19, 2014
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Hi everyone!

I would appreciate it if you could help me, with my connection problem in facebook.

When I created my account , I selected the option that required a security code each time anybody tries to connect from a new device or browser. I used to receive the security code,when needed via SMS to my mobile phone.

My computer has crashed and as a result, all the cookies were removed and since then I have not been able to access to my account. This is probably because it appears that I haven’t connected from this browser before and a security code is required.

The trouble is that, although I constantly asked for a security code to enter it, I never ever one one via SMS on my mobile and so I can not connect to my account. How can I regain access to my account??

Thank you in advance for your direct response.
Anna

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  1. Oron Joffe
    February 19, 2014 at 5:07 pm

    The real question is why you're not getting the SMS. I suggest you start by reading Tina's article at http://www.makeuseof.com/tag/recover-facebook-account-longer-log/ . If the options suggested there don't work, contact Facebook as suggested in step 5 in the article at http://www.facebook.com/help/reportlinks and ask for their help.

    • Anonymous
      February 19, 2014 at 6:22 pm

      Thank you very much for response and your willingness to help me..
      Tina's suggestions didn't work, so I ask for their help and I'm waiting for a response and a solution..
      Regards,
      Anna

  2. Anonymous
    February 19, 2014 at 4:32 pm

    Report an Issue with Verifying Your Account
    https://www.facebook.com/help/contact/283958118330524?rdrhc

    • Anonymous
      February 19, 2014 at 6:26 pm

      Thank you very much for response and your willingness to help me..
      I just did that too and I'm waiting for a response and a solution..
      Regards,
      Anna